We are a leading company in the IT sector, dedicated to providing top-notch support and innovative solutions. Our team is committed to maintaining and enhancing our IT infrastructure and services.
Your new role
As an IT support Engineer, you will
Implement, maintain, and monitor systems, infrastructure, software, and Hardware
Troubleshoot and resolve technical issues
Manage support tickets and ensure timely resolution
Provide accurate documentation and technical support
Support new application releases and test new technologies
Contribute to service desk and change management processes
Assist in IT projects related to security, infrastructure, and development.
Ensure secure and efficient deployment of infrastructure and applications
Implement patch management strategies
Conduct security event analysis and incident management
Document and update processes and procedures
Evaluate and recommend new IT technologies
Your profile
Minimum Bachelor degree in computer science or equivalent
Minimum 3 years of experience in IT support or a similar role
Fluent in French and English (Dutch is a plus)
Strong knowledge of Office 365, Windows Server, network management, Hardware, and software
Experience with Windows, Linux, and MacOS
Hands-on troubleshooting skills
Interest in information security, business continuity, and IT service management
Dynamic, problem-solving, customer-oriented, and team player
Experience with hosting services and tools (Docker, Kubernetes, cloud providers, etc.)
What you'll get in return
Permanent contract
Competitive salary with a company car and other benefits
Diverse job content
Great colleagues and a supportive work environment
Opportunities for professional development
Hybrid working model (up to 3 days homeworking)
What you need to do now
Are you interested in this role? Please contact Alexia Brosens from Hays Brussels or click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.