Responsibilities
Evaluate and translate requirements into technical system designs
Assess design benefits, trade-offs, and validate compliance to meet requirements
Support deployment of designs and ensure they meet performance and capacity needs
Utilize development tools to address technical or business challenges (e.g., technology evolution, capacity management, performance optimization)
Innovate and propose new ideas to enhance existing systems, processes, or services
Maintain and update technical documents using clear and precise technical writing
Handle complex incident resolutions and conduct root cause analyses
Participate in on-duty rotations for system oversight, as required
Qualifications
Must-have skills
Proven knowledge of ICT systems and software packaging
Proficiency in Citrix and Microsoft Intune
Fluent in English (spoken and written)
Strong analytical thinking, adaptability, collaboration, flexibility, and results-driven mindset
Nice-to-have skills
Knowledge of Dutch (spoken and written)
Detailed role scope
Collaborate on implementing the workplace of the future for end customers
Leverage modern technologies for application delivery, including Citrix, SCCM, and Intune
Apply best practices for delivering applications (e.g., MSI-X, containerized applications, MSI)
Participate in the full lifecycle of application deployment, from software layering to issue resolution
Operate within strict security frameworks to ensure system integrity and reliability