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Head of Operational Risk Management (ORM)
Ervaring
Talen
Type vacature: intern
ING BE Non-Financial Risk (NFR) department is looking for an energetic and innovative Expert Lead Operational Risk Management (ORM).
As an Expert Lead ORM, you will play an important role in implementing the new NFR strategy and support in creating a data-driven, risk-based, and effective NFR function.
You will challenge and advise the management of ING BE on NFR risks. This role encompasses servicing business lines of ING BE, meaning that together with your team, you will be directly responsible for supporting and challenging these business lines in effectively and efficiently managing their non-financial risks by increasingly using data-driven solutions.
You will steer the reporting of NFR risks and controls by the 1st line and present the NFR Dashboard to senior management, with the ability and power to escalate if activities performed within the business domains in your scope present risks outside ING's NFR risk appetite. You will set the standards for your team and take responsibility for developing, innovating, and safeguarding knowledge in the field of NFR expertise.
The Team
You will be managing the ORM team, which is part of the NFR department within ING BE Risk. The team consists of 9 ORM specialists who work together with the IT Risk specialists of the IRM team and NFR colleagues of the Integrated NFR team within the NFR department.
All risk management activities will be performed in close alignment with risk specialists from the Group Risk teams. You will report to the Head of NFR ING BE.
Roles and Responsibilities
1. Effectively steer and manage the ORM team within ING BE NFR.
2. Build the required capabilities for your area to successfully execute the NFR risk strategy and roadmap.
3. Take ownership of the team with an entrepreneurial mindset, develop the vision, define the roadmap, and maximize the added value of risk management in your area.
4. Be responsible for the NFR risk management in your scope and work proactively with stakeholders and management of ING BE Business and Support Departments, supporting them in assuring their first line responsibilities under the NFR framework.
5. Challenge and advise (local) business on NFR risk exposure and adequacy of risk management in relation to ING BE products and processes.
6. Establish mandatory policies and/or written mandatory guidance on the appropriate implementation and embedment of NFR-related requirements.
7. Represent NFR in relevant global/corporate committees and governance processes (RCSAs, Events, Scenarios, Product Approvals, Projects, etc.).
8. Be part of the NFR Leadership Team and contribute to designing the broader NFR strategy, and proactively drive the execution of NFR's new strategy and overall NFR management.
9. Perform oversight on NFR risk management of ING BE activities in scope, proactively supporting your local colleagues and acting as the center of expertise for ING.
10. Ensure the ING BE ORM team works efficiently together with other teams in and outside NFR including 1LoD stakeholders.
11. Support and inform regulators like NBB and ECB and the external auditor.
How to Succeed
We hire smart people like you for your potential. Our biggest expectation is that you'll stay curious, keep learning, and take on responsibility. In return, we back you to develop into an even more awesome version of yourself. As Expert Lead ORM, you have the following traits and experience:
1. Risk-first and data-driven mindset, comfortable providing credible challenge at various levels of the organization.
2. Subject Matter Expert from an NFR perspective.
3. Focus on using the most effective and efficient processes to achieve results, with a focus on continuous improvement.
4. Ability to anticipate and balance the needs of multiple stakeholders.
5. People leader who builds a strong team that applies diverse skills and perspectives to achieve common goals.
6. Comprehensive knowledge and skills to work independently while providing guidance and training to others.
7. Adherence to the ING values, with behavior fully aligned with these values.
Your Technical Skills and Track Record
1. Relevant knowledge of NFR framework tools (RCSAs, Events, Scenarios, Projects).
2. Expertise in interpreting and applying knowledge of laws, regulations, and policies within your segment and business line.
3. Clear and effective verbal communication skills.
4. Proven track record in delivering a data-driven environment and mindset for impactful risk-based NFR management.
5. Excellent collaboration skills and ability to work across risk areas.
6. Successful track record in managing in- and external stakeholders up to senior management level, as well as auditors and regulators.
7. Excellent level of English (verbal/written).
8. University degree or equivalent.
For more information, visit ING.
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