Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. As a Customer Success Account Management Intern, you will develop, maintain, and build upon foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery. This opportunity will allow you to guide and lead conversations to facilitate the achievement of customer business objectives; lead the execution of program planning and customer-facing program reviews. • Learn customer, partner, and internal stakeholder engagement models. Supports foundational relationships with key customer stakeholders and technical professionals to enable quality solution delivery and health using partnerships with other account team leaders and with guidance from more experienced colleagues. Manages customer relationships beyond the current Unified Support contract owners with a focus on understanding business objectives and roadmaps. • Learns how to identify, navigate, and communicate with key customer technical stakeholders at different levels. Learns how to guide and lead conversations to facilitate the achievement of customer business objectives by leveraging their investment in Microsoft. Learns how to map internal roles to customer priorities to action the needs of customers. Learns how to develop key internal stakeholder relationships. • Grows technical aptitude and industry awareness to translate customer interactions into customer business impact and value. • Listens to conversations with customers and begins to align objectives with the current Microsoft portfolio of work in the customer account. Understands the organizational and customer success strategy. Understands Microsoft technology and services. • Supports the delivery of program planning and customer-facing program reviews, prioritization of engagements, and engagement with key technical stakeholders to address agreed-upon customer outcomes and account priorities to deliver ongoing customer success. Qualifications Required Qualifications • Currently pursuing a Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field o Must have at least 1 semester/term remaining following the completion of the internship Preferred Qualifications • Passion for technology and customer obsessed. • Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365) At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You'll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As ... Business impact, Account Management, Execution, Customer Relations, Prioritize Workload, Delivery, Health System, Business, Engagement, General psychology, Amazon Web Services, Conversation, Sociology, Customer Oriented, Technology, Contracts, Organization Skills, Communication, Microsoft Azure, Passion, Programme planning, Investment, Service, Customer Success, Computer science Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!
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