This is a multinational life science company with over 5000 employees worldwide. The company is dedicated to improving lives through innovation and a commitment to excellence. Based in Haasrode, they are renowned for their cutting-edge technologies and high-quality products. Job description
* Handle customer inquiries and complaints with professionalism in German.
* Ensure customer satisfaction through effective communication and problem-solving.
* Maintain accurate records of customer interactions and transactions.
* Collaborate with the Logistics and Sales team to meet and exceed customer service standards.
* Contribute to team efforts in achieving the company's goals in the life science industry.
* Stay updated on product knowledge to provide accurate information to customers.
* Provide feedback on customer service processes to improve efficiency.
* Participate in training and development programs to enhance skills and competencies.
Profile A successful Customer Relations Specialist should have:
* Proficiency in the German language - both written and spoken.
* Excellent communication and interpersonal skills.
* Ability to handle difficult customer situations with a positive attitude.
* Detail-oriented with a high degree of accuracy.
* Strong problem-solving skills and the ability to think on their feet.
Offer From € 3.300 to € 3.850 per month
* An attractive salary package ranging from €3300 to €3850 per month.
* Opportunities for personal and professional growth within the company.
* A supportive and collaborative work environment.
* Work in the exciting field of life sciences.
* Temporary position with potential for permanent employment.
If you believe you meet the qualifications and are interested in this opportunity, we encourage you to apply.