Responsibilities
Presales Cycle:
* Ensure there is enough information to move the deal forward.
* Responsible for the Professional Service piece of any draft or finalized proposal.
* Organize and participate in the Go/No-Go decision.
* Participate in complex pre-sales activities (recommendations, audit, prototype, demos) managing customer appointments.
* Participate in bids, write and validate the technical part of a proposal.
* Help sales in closing deals, set up prototypes, and arrange complex demos.
* Conduct Business Process Analysis/Requirements and Process Analysis/Gap analysis.
* Ensure BPA or RPA is conducted in accordance with the methodology, including analysis of the current process (main weaknesses/cost), proposed solution and KPI, differences to the standard package, proposed ROI, and proposed schedule.
* Present findings to the customer as the main contact.
* Organize a Go/No-Go based on the findings (if needed).
* Produce the final technical proposal (if needed).
Implementation:
* Main contact for the customer during the implementation phase.
* Manage the team (Rules Developers, PS) in charge of developing all tasks of the projects.
* Negotiate any Change Order / Out of scope requirements.
Production:
* Stay as the main contact for a 3-month period.
* Responsible for getting the sign-off from the customer.
* Responsible for the handover to Technical Support.
* Identify and initiate additional engagements.
Qualifications and Requirements:
* Experience in project management, monitoring a budget, and planning.
* Demonstrated team leadership abilities (consultants).
* Excellent interpersonal skills, sense of service, and team spirit.
* Domestic and/or international travel required.
* Fluent in English and Dutch.
Why Join Us?
Opportunities for Growth and Development!
At Esker Benelux, you will have the chance to be trained by experts from our headquarters in Lyon, France, before joining the local team. You’ll also maintain ongoing connections with our international teams, fostering a collaborative environment as we continue to grow together.
At Esker, we are committed to an inclusive workplace and are proud to make diversity a strength. We welcome all talents and encourage anyone with the skills mentioned in this job posting to submit their application.
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