About Us
The Volvo Group is a world-leading manufacturer of trucks, buses, construction equipment, and marine and industrial engines. With a rich history dating back to 1927, we have built a reputation for innovation, quality and customer satisfaction. Our commitment to sustainable transport, mobility and infrastructure solutions drives us to continually push boundaries and improve our products and services.
As a Customer Support Manager, you will be part of our dedicated team that takes pride in delivering outstanding customer service. You will work closely with our customers, markets and internal stakeholders to identify and resolve issues, ensuring their complete satisfaction. Your passion for problem-solving, creativity and ability to think outside the box will make you a valuable asset to our organization.
Key Responsibilities:
- Provide expert advice and guidance to customers on product-related matters
- Collaborate with cross-functional teams to resolve complex customer issues
- Analyze customer feedback and develop actionable insights to improve our services
- Develop and maintain relationships with key customers and stakeholders
Requirements
To succeed in this role, you will need:
- A natural flair for customer-focused thinking and behavior
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize multiple projects simultaneously
- Experience in customer-facing roles, preferably in a fast-paced operational environment
If you're a driven and customer-centric individual with a passion for making a difference, we encourage you to apply for this exciting opportunity!