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Client:
Synergie
Location:
Job Category:
Other
EU work permit required:
Yes
Job Reference:
b7007910a6b5
Job Views:
2
Posted:
06.03.2025
Expiry Date:
20.04.2025
Job Description:
The Inside Sales Representative works in team with the external sales representative. It is their responsibility to ensure excellent service and customer communication for a fixed territory or customer’s base.
Opening new accounts (30%) and extending the assortment portfolio with defined existing accounts (70%) is part of the daily work.
Supporting customer satisfaction and loyalty whilst moving the customer to the most efficient sales channel is very important.
* Acts as the responsible sales person between the company and the assigned customers.
* Administers client data in internal support systems (IT).
* Making offers with correct price calculations.
* Booking orders and educating customers to use the E-Shop.
* Supports the team (External & Internal) with different tasks.
* Uses telesales tools/knowledge/skills actively and effectively to manage sales across assigned customers and their potential estimation.
* Aims to continuously expand the business relationship with the defined customers and pushes to cross-sell the sealing assortment.
* Ensures the proper sales channel assignment of the customers, especially with the aim of digital rate increase at the company, meaning online migration.
* Knows customer’s business environment and goals as well as customer segment including products & applications.
* Knows competitive environment, key suppliers, and buying behavior.
* Leads Customer Relationship Management, representing the company interests towards the customers, and representing customers’ requirements within the company.
* Ensures speedy handling of customer complaints and inquiries.
* Identifies, manages, and successfully concludes sales opportunities by persuading and influencing customers to choose products and services.
* Reports periodically with the external sales on his/her sales project portfolio.
* Requires a technical and/or commercial background.
* At least 2 years of sales experience with technical products (B2B).
* Understanding of commercial aspects of solution/service selling.
* IT knowledge is a plus, especially Excel.
* Good communication skills.
* Proficient in teleselling.
* Self-driven, open-minded, and takes ownership.
* Strong analytical skills and good with numbers.
* Valid driving license.
* Fluent in English (Spoken and Written); knowledge of other languages (Dutch, French, etc.) is a plus.
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