Our Client is looking for Service Delivery Manager (SDM) IT Infrastructure & Network, you will be responsible for overseeing IT infrastructure services within your domain. You will lead and support a team of approximately 45 professionals, organized into four Agile platform teams: Core Infrastructure Network Windows & Linux Datacenter Key Responsibilities Leadership & Team Management o Lead, coach, and motivate self organizing teams. o Provide constructive feedback and foster a collaborative work culture. Service Delivery & Operations o Ensure the effective delivery of infrastructure services. o Continuously improve IT services for business and end users. o Align ICT strategy with operational execution. Strategic & Financial Management o Manage the units budget and justify expenditure for performance funding. o Translate SLAs into technical components and service catalog updates. Project & Vendor Management o Oversee large scale infrastructure projects and changes. o Negotiate contracts and manage vendor relationships. What Were Looking For Education & Experience University degree in ICT or equivalent experience. 10+ years in ICT, with 5+ years in an ICT management role within a large company. Technical Skills Strong knowledge of networks, network security (firewalls, WAF), and core infrastructure (datacenter''s, servers, virtualization). Understanding of OSI networking model, hypervisor architecture, and cloud design (a plus). Experience with ITIL processes and infrastructure management. Familiarity with Agile/Scrum methodologies within infrastructure (Agile mindset is a must). DEVOPS experience is a significant advantage. Soft Skills & Competencies Strategic thinker with strong leadership and communication skills. Proven ability to manage infrastructure projects. Experience in preparing public tenders is a plus. Fluent in Dutch, French, and English (essential for internal/external communication). Flexible for on call rotations (between 7:30 AM 5:30 PM).