Job Overview:
We're looking for an experienced IT Support Specialist to join our team in Brussels. As a key member of our technical services team, you'll play a critical role in delivering high-quality support and ensuring seamless operations.
Your primary responsibilities will include providing first- and second-line support, analyzing incidents, and implementing proactive measures to prevent future issues. To succeed in this role, you'll need excellent communication skills, strong analytical abilities, and a passion for problem-solving.
Required Skills & Qualifications:
* Strong technical background with experience supporting complex systems
* Proficiency in ITIL v4 Foundation principles and methodologies
* Excellent written and verbal communication skills in English and French
* Ability to work effectively in a fast-paced environment with multiple priorities
* Strong problem-solving skills with a focus on customer satisfaction
Benefits:
* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment