About Hemmersbach GmbH & Co. KG
Hemmersbach is a social-purpose IT company that aims to make the world a better place.
Full-Time Employment Opportunity
We are seeking a highly skilled IT Onsite Technical Specialist to join our team in Belgium.
Job Description
The successful candidate will be responsible for:
* Providing technical support and troubleshooting services to customers on-site.
* Identifying, diagnosing, and resolving issues with computer hardware and software systems.
* Coordinating with third-party service providers for timely repair of systems under maintenance agreements.
* Assisting with the installation of peripherals and cabling systems.
* Providing smart hands and eyes support led by a remote team for network devices and servers.
Requirements
To be successful in this role, you will need:
* A strong background in IT desktop support and end-user support at large multinational companies.
* Experience with Microsoft technologies, including Windows, Windows Server, MS Office 365, Exchange Server, and SCCM.
* Familiarity with ticketing tools and incident management processes.
* An understanding of system security and data backup/restore principles.
* Diverse knowledge of computer systems and networks.
* Excellent communication and problem-solving skills.
* Outstanding organizational and time-management skills.
Benefits
We offer a comprehensive compensation package, including:
* A full-time employment contract with a secure job position.
* A complete benefits package, including meal vouchers, hospitalization insurance, and a pension plan.
* The opportunity to implement your own ideas and challenges within your responsibility.
* Possibility to grow within a multicultural work environment with a flat structure and direct communication.
About the Role
This is an exciting opportunity to join a dynamic team that is making a positive impact on society through technology.