Job Summary
Our corporate activities are growing rapidly, and we are currently seeking a full-time, office-based Director, Account Management to join our Commercial Operations team in Leuven.
Responsibilities
* Oversee hiring, training, evaluation, and retention of employees within Commercial Operations department, including direct management of a team;
* Provide strategic input as well as oversee the development of fee estimates for requests for proposals (RFPs), budget revisions, and contract amendments;
* Provide strategic financial input to client requests for information (RFIs) in association with other personnel as required for each specific opportunity;
* Maintain <7% turnover rate among staff;
* Review analyses of activities, costs, operations, and forecasted data to determine progress toward stated goals and objectives;
* Evaluate departmental capacity needs on an ongoing basis and coordinate/delegate workload efficiently and in accordance with given timelines;
* Key relationship manager for Sponsor;
* Act as point of escalation for the Sponsor and internal team regarding all matters;
* Participate in client steering committee.
Qualifications
* Bachelor's Degree in Business, Finance, or Accounting. MBA preferred;
* At least 8 years of experience contract management and pricing in pharmaceutical or clinical research industry;
* Excellent understanding of financial and accounting processes, as well as strong analytical and communication skills;
* Basic knowledge of drug development services and medical terminology;
* Previous supervisory experience strongly preferred.
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