Beschrijving van de Functie
We zoeken een professional die verantwoordelijk is voor het opzetten en uitvoeren van klant contacten. Je bent de eerste aanspreekpunt voor onze klanten en zorgt ervoor dat hun verwachtingen zijn.
Verantwoordelijkheden
* You ensure a professional and friendly welcome for our customers.
* You make a schedule that takes into account the customer, the capacity of the workshop and the available parts.
* You relieve clients by going the extra mile every day to satisfy their needs.
* You work with a personal approach where you listen carefully to the client's wishes so that his expectations are clear and can be met at all times.
* You have good knowledge of Winformex and make detailed specifications.
* You are responsible for placing orders.
* You ensure correct and well-communicated agreements with clients, experts, real estate agents and internal departments.
* You manage the planning of replacement vehicles with care to guarantee mobility guarantees to our customers.
* You strive for impeccable file management without loose ends.
Werkervaring
* If you're a passionate car enthusiast who wants to learn more about automotive techniques, this job is for you. Experience in a similar function is definitely a plus.
* Someone who goes the extra mile for high scores on client- and service-friendliness. You're a true ambassador of BMW.
* Experience within the automotive industry and knowledge of bodywork is a plus.
* A healthy dose of administrative work doesn't scare you off, and you're also organized.
* A smooth person who works well both independently and in a team.
* Someone who sees solutions rather than problems. You know how to tackle things.
Voordelen
* A job that brings you joy in a fixed, full-time and varied position at one of the reference players in the automotive sector.
* A boost for your professional development thanks to regular training sessions at the BMW Center For Development.
* Part of a young and dynamic team.
* An attractive salary package with extralegal benefits such as a company car.