As a Digital Workplace Manager, you directly contribute to the employees' user experience at the National Bank of Belgium regarding their workplace. Your input, adjustments, and critical perspective ensure that employees can perform their tasks more efficiently. You ensure that workplace technology functions properly, employees remain productive, and all technical and digital tools are fully utilized. In this role, you will operationally manage the Digital Workplace Team, closely monitor projects and endpoints, and ensure that the digital workplace not only functions well but also meets the needs and expectations of the employees. This promotes collaboration, communication, and innovation within the organization, positively impacting the overall operations and business results of the National Bank of Belgium. In consultation with business and technical stakeholders within the National Bank of Belgium, you will develop a vision for the digital workplace and its further evolution, supporting the future growth of the National Bank of Belgium.
Your tasks include:
* Translating business questions: Translate business questions into project initiatives with SMEs. Analyze needs, design solutions, and coordinate implementation.
* Digital Workplace Strategy: Introduce and evaluate digital workplace initiatives that align with the NBB’s IT strategy. Research projects, assess impact and feasibility, and propose for implementation.
* Infrastructure and application design: Collaborate with SMEs on infrastructure and application designs, focusing on security and architecture.
* Work estimation and prioritization: Assess work estimates with SMEs, set priorities, and create a feasible schedule.
* Monitoring digital workplace projects: Track the progress of digital workplace projects, resolve issues, and ensure a well-functioning digital workplace.
* Shaping IT strategy: Collaborate with IT architects on the IT strategy, share knowledge, and ensure an integrated and effective IT landscape.
Profile
Experience and Background:
* You have completed higher education (ideally a master's degree in computer science, information technology, or a similar technical discipline).
* You have at least 3 years of experience in designing and/or implementing "modern workplace" solutions and associated collaboration platforms.
* You possess excellent technical competencies within the workplace domain, including endpoint management and cloud services such as Microsoft Intune, Azure, and M365.
* With your technical knowledge, you are able to challenge and push technical experts when implementing solutions.
* You have strong analytical and problem-solving skills, enabling you to translate needs into technical solutions.
* You can frame and promote the right proposals to cover IT needs with a positive attitude and passion for IT.
* You can work autonomously when needed but primarily excel in team collaboration, including sharing knowledge and insights to foster team growth.
* You are willing to take ultimate responsibility with a continuous improvement mindset and do not shy away from challenges.
* You have an honest and transparent communication style that is hands-on and goal-oriented, both with direct and indirect colleagues.
* You have the ability to prioritize and manage tasks, as well as lead and coordinate meetings.
Offer
* You have the opportunity to not only implement innovative solutions but also to impact the daily operations of the NBB and the efficiency of the workplaces. You will play a key role in the transformation of the National Bank of Belgium towards a more digital and efficient work environment.
* In this role, you will have significant autonomy. You are responsible for the complete challenge from A to Z, where you can apply your knowledge and expertise to benefit society and contribute to the ambitious mission of the National Bank of Belgium.
* The NBB operates in an international context, giving you the opportunity to collaborate with other central banks and organizations in Europe.
* The NBB invests in your growth. There are numerous training opportunities available, allowing you to develop the skills you need to advance in your career. Whether you want to grow horizontally into other roles or specialize, there are plenty of opportunities to further build your career. You have the chance to map out a real career path within the NBB. The organization encourages continuous development and offers a wide range of courses and training to enhance your skills and expand your career opportunities.
* The well-being of employees is highly valued at the NBB. You can participate in various sports activities, such as fitness and group classes, as well as cultural activities and inspiring workshops.
Amon is the exclusive recruitment partner for this vacancy at the NBB. Interested? Contact Cleo Van Daele ( clv@amon.be ).
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