WESTPOLE is looking for a Senior IT Workplace Engineer to work for one of its clients based in Brussels.
Primary Tasks and Responsibilities
* Responsible for design and implementation of new workplace infrastructure solutions
* 3rd line support (troubleshooting, incident and change management)
* Prepare and execute planned maintenance/upgrades (security patching, operating system and tooling upgrades, ...)
* Industrialization of the Operational Processes
* Develop and maintain Operational and Technical documentation
* Drive knowledge transfer to 1st and 2nd level support teams located offshore
* Ensure security and audit guidelines are correctly implemented
* Market watch on new trends and technologies for the workplace
Technical Skills
Mandatory
* In-depth experience with Microsoft 365 cloud services
* Excellent knowledge of Windows Client Operating System: Windows 10/11
* Excellent knowledge of MS Intune and AzureAD
* Good understanding of network engineering and security principles
* Workplace hardware knowledge: Dell, Lenovo, HP, Logitech, Poly
* Technical writing skills to write the proper documentation according to internal regulations
Methodology/Certification Requirements
* Bachelor Degree in Mathematics, Engineering, Computer Science OR equivalent through experience.
* Advanced coursework in technical systems plus continued education in technical disciplines
* ITIL knowledge is recommended
* Experience with Agile methodology and working in Scrum teams is a value add
Hybrid Mode:
3 days home working; 2 days presence at client premises.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Consulting
Industries
IT Services and IT Consulting
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