As a Data Sharing Analyst, you will accelerate the Data Sharing Owner by leveraging the TVH data platform to create both customized and standardized customer parts datasets for a variety of markets, including material handling, agriculture, and industrial sectors. Your efforts will be crucial in fulfilling customer data-sharing requests, driving revenue growth, and playing a key role in solving and delivering complex customer data projects. You will be a key member of the Customer Integrations team, which holds centralized responsibility for overseeing global data sharing within TVH/BEPCO.
Key Responsibilities:
Data Analysis & Customer Support:
1. Conduct thorough data analysis to define & deliver a data product that is meeting our daily customer data-sharing needs.
2. Support technically the customer integrations team and customers directly in responding to and fulfilling customer data-sharing requests, ensuring timely and accurate delivery of data.
3. Collaborate with the customer integrations team and customers directly to proactively identify opportunities to improve the data-sharing process, enhance customer satisfaction and boost turnover growth.
Data Product Development:
4. Contribute to the development and maintenance of Exchange data products aligned with the strategic Exchange data-sharing framework.
5. Extract large datasets from BigQuery using SQL and take lead in the development of the Exchange Tableau data product creation tool, and continuously improve this tool.
6. Analyze data product usage and performance to identify areas for improvement and drive future development.
7. Gathering, analyzing data and creating reports that offer insights into how to improve the accuracy of the shared data and evaluate the impact of the data sharing. Proactively link data and identify patterns, with the aim of continuously enhancing the quality and effectiveness of our services.
Data Projects
8. Lead challenging customer data change/migration projects, where close collaboration with customers is required.
9. Collaborate in challenging customer webshop data sharing projects, where close collaboration is required to support the necessary customer data sharing structures.
10. Analyze, gather and define customer requirements in strategic data projects for TVH.
Your Profile:
11. Experience:
You bring at least 8 years of professional experience in data analytics, with a proven track record of working with large-scale data volumes. Having experience in the parts business or any other domain is a big plus.
12. Education:
You hold a Master's degree in a relevant field.
13. Technical Skills:
You possess strong analytical skills, both in data and business analysis, along with project management expertise. You excel at analyzing complex requirements and translating them into actionable next steps.
14. Tech Stack:
You are highly proficient with tools like Jira, Confluence, and the Google Suite (Gmail, Sheets, Slides, etc.). You have advanced skills in SQL and BigQuery. Knowledge of Tableau is an advantage.
15. Data Sharing Knowledge:
You have a solid understanding of current parts data models and have experience in roles related to (parts) data management.
16. Communication & Collaboration:
You possess written and verbal communication skills in English. Knowledge of additional languages (e.g., French, Spanish) is an advantage. You are an effective team player, collaborating seamlessly across departments, and are experienced in presenting (complex) topics through expert level presentations to senior management.
17. Stakeholder Management:
You are adept at navigating a diverse range of stakeholders, securing necessary approvals, and ensuring alignment with business goals before taking action.
18. Strategic & Commercial Mindset:
With a commercial mindset, you understand how to align data-sharing initiatives with customer needs and organizational growth. You contribute to high-level commercial discussions with strategic or high-profile customers, ensuring decisions align with the company’s long-term vision.
19. Personal Attributes:
Thriving in fast-paced environments, you excel at managing multiple projects simultaneously. You are comfortable working in dynamic, evolving settings and bring an entrepreneurial mindset to developing and maintaining the data-sharing framework. Proactive in identifying and solving problems, you drive solutions that support business success.
20. Problem-Solving:
You are motivated by solving complex customer data challenges that impact business operations, using your expertise to create solutions that drive success for the company and its clients.
What's in it for you
21. A competitive salary with benefits such as meal vouchers and insurances.
22. Flexible working hours, home working and a healthy work-life balance.
23. 20 paid vacation days and 12 WTR days.
24. An easily accessible work location (but remote work is also possible).
25. A people-centric culture where your fitness and mental well-being matter.
26. Lunch breaks and sports facilities in TVH Park, the company's green zone.
27. Access to LinkedIn Learning and many in-house (and external) training courses.
28. Fun after works and other optional events (e.g. TVH Kaffee).
People are at our heart
TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down-to-earth, easy to work and engage with. We welcome differences and celebrate new ideas.
About TVH
TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well-known for its unstoppable craving for innovation.
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