Description: As a Senior Claims Handler, you bring over five years of experience in end to end claims management. Your role includes: Analyzing and processing insurance claims with precision and efficiency. Ensuring a structured, solution oriented approach to claim handling. Identifying, analyzing, and resolving potential issues. Managing and following up on claims in a proactive, accurate, customer focused, and efficient manner. Prioritizing customer satisfaction by providing reliable service and clear communication, ensuring a smooth claims experience. Required Skills & Competencies: Alongside a strong background in insurance, you possess the following core competencies: Critical Thinking Ability to assess situations logically and make informed decisions. Customer Orientation Dedicated to delivering excellent service. Decision Making Confident in making timely and well reasoned decisions. Effective Communication Clear and professional communication with all stakeholders. Independence Ability to manage tasks autonomously while ensuring quality. Priority Management Skilled at handling multiple claims efficiently. Quality Driven Approach Ensuring accuracy and compliance in all processes. Resilience Under Pressure Maintaining performance in high demand situations. Qualifications: Requirement Assessment Industry Knowledge Life Insurance Languages Dutch, English, French Soft Skills Strong administrative skills Responsibilities: Processing claims and handling documentation for health and hospitalization insurance. Ensuring compliance with policies and procedures while maintaining accuracy. Collaborating with internal and external stakeholders to resolve complex cases.