Job Title: Advisory Presales Solution Consultant, Employee Experience & HR Service Delivery Workflows, Brussels
Client: ServiceNow
Location: Brussels
Job Category: Other
EU work permit required: Yes
Job Reference: eaf4a51b61e8
Job Views: 4
Posted: 19.02.2025
Expiry Date: 05.04.2025
Job Description:
As an Employee Workflows Solutions Consultant, you bring your passion for HR technology to our clients in the EMEA North region. You combine HR culture with a good knowledge of the HR Technology landscape, and you bring a strategic mindset to the business. You have a passion to develop, position, and deliver product-specific solutions during sales cycles.
You will be our brand ambassador and will represent both our company and HR product solutions in front of our prospects, customers, and partners. You will act as a product expert and be fully engaged in the sales cycles to understand our customers' strategies and needs, prepare and configure product demonstrations to showcase how our solution fits their needs. You will also actively participate in marketing events to present and promote our solutions. Good customer advocacy skills, the ability to learn quickly, and the ability to translate technical capabilities into business benefits are crucial.
What is expected in this role:
* Business Process analysis to prove the value of our product for the business situation of your client.
* Identify demands within the HR/Workplace/Legal functions for our platform.
* Contribution to sales campaigns focused on the Employee Experience solution suite, which includes HR Service Delivery, Workplace Service Delivery, and Legal Service Management.
* Lead discovery workshops to determine customers’ business challenges and deliver product demonstrations aligned to customer needs.
* Prepare, configure, and deliver solution demonstrations to customers in person and virtually to showcase how our solution fits their needs and resolves their business issues.
* Answer questions related to product features from our customers, channel partners, and ServiceNow colleagues.
* Respond to Request for Information/Proposal documents.
* Provide product feedback & enhancements requests to Product Management.
* Help develop programs that enable the field sales organization to demonstrate the value of Employee Workflows and HR Service Management on the ServiceNow platform.
* Share and learn best practices and reusable assets with other Solution Consultants to enhance the quality and efficiency of the team.
* Stay current on competitive analysis and market differentiation.
* Support marketing events including executive briefings, conferences, user groups, and trade shows.
Qualifications:
To be successful in this role candidates typically have:
* Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
* Proven experience of pre-sales solutions consulting, post-sales implementation in IT software industry, or as an HR practitioner.
* Knowledge of the Employee Experience, HR Service Delivery or HCM landscape is a plus.
* Experience in delivering complex solutions to clients in multiple industries.
* Passion for technology and experience in cloud software solutions.
* Excellent communication skills in written and spoken English, in both business and technical concepts.
* A confident and engaging presentation style, with the ability to tell a compelling story.
* Proven track record of presenting to a variety of stakeholders (technical, functional, and C-suite).
* Proactive and independent mindset. Fast learner with the ability to complete tasks in an organized, detailed way with minimal supervision.
* Experience working collaboratively across a complex sales ecosystem.
* Creative problem-solving skills with a growth mindset and desire to work in a fast-paced, high-growth organization.
* Fluent in English and a local language.
* Willingness to travel across the region as necessary.
Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming our candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!
Additional Information:
Work Personas: We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work.
Equal Opportunity Employer: ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
Accommodations: We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [emailprotected] for assistance.
Export Control Regulations: For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
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