To provide our customers with the best possible service, we are looking for an additional Field Service Engineer. In this role, you will be responsible for maintaining, repairing, and installing dialysis equipment and water treatment systems. You will work on-site at hospitals and dialysis centers, primarily in Belgium and Luxembourg.
Your responsibilities:
* Carrying out installations, preventive maintenance, quality checks, and repairs of medical equipment (dialysis machines, water treatment systems).
* Acting as a technical troubleshooter by identifying issues in equipment or installations and providing effective solutions.
* Collecting water and dialysate samples.
* Managing the inventory of service parts.
* Serving as the central point of contact for customers (doctors, nurses, technicians), providing regular technical updates and support.
* Keeping technical documentation and records up to date, including maintenance and quality reports.
* Collaborating with internal teams (back office, sales) to deliver optimal customer service.
Profile
* You hold a bachelor’s degree in a technical or medical field or have equivalent experience.
* You have an affinity for electricity, pneumatics, mechanics, automation, control systems, and software. Comprehensive training on our medical equipment will be provided.
* You enjoy working independently but with a team-oriented and collegial approach. As a service engineer, you are solution- and goal-oriented and can prioritize effectively.
* You can communicate fluently in Dutch, English, or French.
* You are customer-oriented and able to maintain professional relationships with clients. Excellent customer service is your top priority!
* You do not have a 9-to-5 mentality and are willing to work throughout Belgium & Luxembourg.
Our Offer
* Extensive internal training to develop your technical skills.
* A challenging role where you contribute to patients’ health and work closely with medical professionals.
* A dynamic working environment with opportunities for personal growth.
* A competitive salary including a company car.
About the company
Hemotech Belux was founded in 2001 as Medicole, a specialist in haemodialysis and extracorporeal treatments. Hemotech Belux is part of an international network and distributes in Belgium and Luxembourg. Hemotech Belux operates as a knowledge centre around haemodialysis with an international top quality product portfolio complemented by its own production in Belgium and Germany. Hemotech Belux is part of the Pollet Group. The group has branches in 17 countries and operates in 3 segments: the water treatment sector, the swimming pool industry and the medical industry. Together, the group contains 2000 employees.
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