Are you a sales leader with a passion for growth and customer success? We're looking for a Growth Sales Manager to lead and inspire a Belgium-based team. This role focuses on managing and expanding customers representing Annual Recurring Revenue.
As Growth lead, you will play a pivotal role in driving Net Revenue Retention (NRR) through product upgrades & volume expansions. Simultaneously, you aim to reduce churn. Your leadership and approach will elevate the team to the next level in their performance, careers, and customer impact.
Your Responsibilities
* Team Leadership & Development
* Lead, mentor, and inspire a team of Account Managers.
* Drive a culture of ownership, accountability, and continuous learning.
* Identify skill gaps, provide tailored training, and coach your team to achieve their goals.
* Account Management
* Oversee a portfolio of customers, prioritizing customer retention and growth opportunities.
* Implement strategies to proactively identify and reduce churn risks while increasing up-sell opportunities by collaborating closely with the Digital Customer Success team to leverage (product) data insights.
* Drive customer adoption and recurring value realization to drive plan upgrades & volume expansions within accounts to achieve strong NRR growth.
* Data-Driven Programmatic Approach
* Establish a systematic, data-first approach to portfolio management.
* Continuously monitor team and customer KPIs to optimize performance & outcomes.
* Collaborate with internal teams to further automate customer journeys, improve efficiencies, and scale impact.
* Process Improvement
What we’re looking for
* Experience: Experience in sales, account management, or customer success within a SaaS or software company.
* Leadership: Demonstrated success in leading, training, and motivating high-performing teams.
* Data-Driven Mindset: Strong analytical skills and ability to work programmatically, with a focus on KPIs and measurable outcomes.
* Customer Focus: Proven track record of driving customer retention (GRR) and expansion (NRR).
* Collaboration: Excellent communication skills with a talent for cross-functional teamwork.
* Entrepreneurial Spirit: Strategic thinker with a hands-on approach to driving growth.
* Language Skills: Fluent in English. French and/or Dutch are a plus.
Interested? Please contact us at Hello@huntr.be with reference number 1027541.
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