Where there is light, there is life. This philosophy is at the heart of what we do, linking natural resources with human needs. As "daylight engineers," we are committed to achieving our goal of constantly giving the world new possibilities of bringing daylight and fresh air into the homes and lives of people.
Our culture reflects our values and way of working and we strive to let them shine through everything we do. Whether pursuing a career in sales, marketing, distribution, manufacturing or support operations, we believe in working as a unified team to bring light to life.
Your challenges
As a Customer Service Professional, you will join our ambitious and dedicated Sales Operations Team. Together with your colleagues you will be responsible for devising and developing offers which will lead to sustainable daylight and ventilation solutions for our customers. In this role, you will report to the Sales Operations Manager for Belgium, and you will be based at our office in Wavre.
Your primary tasks include:
1. Advising (potential) customers about our product range and ensure that these customers are provided the right product solution and associated technical information
2. Devising and developing offers
3. Handling orders that come in through the dealers – you will guide the process from order to delivery
Your qualifications
You work effectively both on your own and with colleagues to achieve company targets and goals. You see opportunities and solutions where others may see problems. You are change-oriented and see the benefit in doing things differently to achieve goals.
In addition, we expect that you:
4. Have a bachelor’s degree and at least two years of experience in a Back Office role
5. Are customer- and result-oriented – you build and maintain long-term partnerships
6. You are accurate and you work in a structured manner
7. Have the ability to work with predefined objectives and measures ensuring accountability and meeting goals
8. Are familiar with Microsoft Office and have experience with CRM systems
9. Are bilingual French and Dutch and you master the English language
10. Have an affinity for technical products, a technical bachelor’s degree is a pre