Senior Business Analyst & Business Partner ERP
Job Overview
As part of a major transformation plan to modernize our application infrastructure, TK Elevator is seeking an experienced Business Analyst & Business Partner to play a key role in the implementation of a new ERP system (Decision ongoing between: SAP S/4, Microsoft Dynamics or Oracle ERP Cloud).
This role will be at the intersection of DEMAND and SUPPLY, ensuring seamless communication between business stakeholders and the IT/ERP teams and other (nearshore) external partners.
You will act as a bridge to ensure alignment, manage requests, and support the smooth execution of functional developments across the business.
Main Responsibilities
* Business & Functional analysis: Gain a deep understanding of existing business processes, identify needs, and recommend improvements based on best practices.
* Provide recommendations for enhancing the target operating model to optimize performance and align with company objectives.
* Collaborate with stakeholders to produce clear and comprehensive documentation, including:
* Requirement traceability analysis
* Conceptual data model, ETL specifications, and data management
* Test plans, scenarios, and process flow diagrams
* Gap analysis, use cases, and user stories
* Change requests and risk assessments
* ERP Implementation Support: Act as the primary liaison between business teams and ERP integrator teams, ensuring clear communication and alignment.
* Oversee the tracking of business requests, ensuring that status updates are regularly communicated to the project director.
* Coordinate functional and technical development requests, ensuring they meet business needs and project timelines.
* Contribute to the organization and execution of various test types with key users, ensuring proper validation of new solutions.
* Data Migration & Cleansing: Contribute to the data migration process, including gathering requirements, defining data migration specifications, and supporting tool development for data extraction.
* Lead efforts on data cleansing, ensuring that data quality aligns with business and project requirements.
* Serve as the functional interface between the business and the IT team, ensuring that business needs are well-understood and incorporated into technical solutions.
* Support the change management process, helping stakeholders adapt to new processes and tools.
* Provide clear, concise communication of project status and any risks or issues to senior leadership.
Stakeholder Engagement & Change Management
Functional Domains
* Finance: Accounting, treasury, management control, reporting
* Field Service: Engineer and technician operations management
* Procurement, inventory management, and warehousing
* HR-related functions, especially timesheet tracking
Qualifications & Skills
* Experience: Minimum of 10 years of experience in business analysis or as a business partner, ideally with 15+ years of relevant expertise in ERP implementations.
* Solid background in business process analysis and reengineering, particularly in the areas of finance, field service, procurement, and HR.
* Previous experience working with ERP systems (SAP, Microsoft Dynamics, Oracle) is highly desirable.
* Skills: Strong analytical mindset with the ability to interpret complex business needs, able to demonstrate control on analyst tools & techniques.
* Strong experience with requirement gathering, business process mapping, and functional specification writing.
* Experience with data management, data modelling, ETL processes, and data migration.
* Excellent communication and interpersonal skills, with fluency in English and French (Dutch is a strong asset).
* Collaborative, proactive, and able to work independently with minimal supervision.
* Experience in change management principles and practices is a plus.
* University degree in Business Management, Finance, Engineering, IT, or equivalent by work experience.
* Work Arrangement: Hybrid (approximately 60% on-site in Brussels, Haren)
* Travel: limited
Seniority level: Not Applicable
Employment type: Full-time
Job function: Consulting, Information Technology, and Engineering
Industries: IT Services and IT Consulting
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