Context
Within AXA Belgium, the IT P&C department is responsible for the day-to-day management, security, technical and functional evolution of the P&C insurance applications and systems (Fire, Motor, Miscellaneous Risks) for our customers, partners, brokers or employees.
The IT P&C department is seeking to appoint an IT Product Lead, taking care of around 15 P&C Corporate applications.
The challenge
Your responsibilities as IT Product Lead :
As a leader and coach of the team, you make sure the team composition ensures a good knowledge to maintain and extend the applications within the P&C Corporate domain, including quality of service and security compliance of our already running applications.
* You organise the backlog of the team, including :
o The maintenance activities touching the products under ownership of the team : bug fixing, evergreen upgrades, security updates and fixes, performance and resilience improvements, production monitoring, incidents resolution, …
o The impacts due to peripherical initiatives or BAU demands impacting the products under ownership of the team
* You organise and coach a team of around 15 people (internals, contractors, and offshore partners) to grow to a higher level of maturity year after year, in a way the team can maintain the products (applications and services) in BAU mode
* Apart from managing your direct team you also will need to coordinate the different experts who contribute to your initiatives, such as business and IT Epic/Project managers, architects and security specialists. It is essential that you nurture an extended network that will facilitate the exchanges with other teams and ultimately the removal of impediments.
* You will report back to your IT Feature manager, IT management and business stakeholders and sponsors.
Experience
* At least 5 years of experience in IT team management - having worked in an agile organisation is a plus.
* You have experience in application management activities, with good understanding of the business context and objectives.
* You have a good overview of the different technological components in modern IT (Cloud, AWS, Security principles).
* Knowledge of one of the two national languages and English (knowledge of the second national language is a major asset).
* At least 5 years of experience in the insurance sector.
Skills
* You demonstrate participative leadership skills.
* Delivering value to the customer is your priority.
* You communicate actively and above all proactively.
* Able to build a strong network and to identify the best people you need to reach out to collaborate with you and your teams.
* You negotiate and respect your commitments.
* You are a role model and promote cultural change within the project team: empowerment, learning/development culture.
* Able to communicate with business and technical colleagues alike, and to gain buy-in within the different levels of the organization.
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