Kickstart Your Career as a Graduate Operations Management Trainee in the iGaming Industry!
Location: Aalst, Belgium
Department: Operations
Reports To: Project Manager Operations
Are you a recent graduate eager to dive into the world of iGaming, betting and sports trading operations? Do you want to gain hands-on experience in risk and fraud management, payment optimization, and regulatory compliance? If you’re looking for an exciting opportunity to develop technical and business skills in a fast-paced industry, we want to hear from you!
What You’ll Do
As a Graduate Operations Management Trainee, you’ll work closely with multiple teams, including Customer Service, Risk & Fraud, Payments, and Product Teams. Your role will be essential in improving key operational processes while building a strong understanding of business and technology. Some of your responsibilities will include:
🔹 Payment Process & Platform Support – Analyse customer payment behaviours, support in optimizing payment processes, and collaborate with tech teams to improve platform performance.
🔹 Regulatory & Compliance Assistance – Assist in tracking regulatory requirements and support compliance-related tasks with the Belgian Gaming Commission (BGC).
🔹 Risk & Fraud Prevention – Help identify fraud patterns, review suspicious transactions, and work on automation solutions for fraud prevention.
🔹 Escalation & Issue Management – Support in streamlining escalation processes for Customer Service teams and improving workflow efficiency.
🔹 Technical & Product Collaboration – Work alongside Product and Tech teams to understand system processes and contribute to platform enhancements.
🔹 Reporting & Analysis – Generate and analyse reports on risk, fraud trends, and customer behaviour to drive operational improvements.
What We’re Looking For
✔️ Recent graduate with a Bachelor's degree in Business Administration, Operations, Finance, or a related field.
✔️ Strong analytical skills and problem-solving mindset.
✔️ Passion for operational efficiency, risk management, and compliance.
✔️ Excellent communication skills – you’ll translate business needs into technical solutions.
✔️ Comfortable working in a fast-paced and cross-functional environment.
✔️ Proficiency in Dutch and English (French is a plus!).
✔️ Tech-savvy – familiarity with Microsoft Office (Excel, Word, PowerPoint).
Bonus Points If You Have:
➕ Basic knowledge of SQL, API integrations, or automation tools.
➕ Internship experience in operations, customer service, or risk management.
➕ Understanding of payment processing, fraud detection, or regulatory compliance.
Why Join Us?
🚀 A steep learning curve with opportunities to work on impactful projects.
🤝 Exposure to multiple departments and collaboration with tech and product teams.
🎯 Career growth in the fast-evolving gaming industry.
📈 A dynamic environment where your ideas are valued!
If you’re ready to kickstart your career and make a real impact, apply today!