About the CompanyGroupe Florimond Desprez (GFD) breeds varieties and produces seeds to meet the needs of arable crop farmers, the agro-industrial sectors and consumers, while actively supporting the agro-ecological transition. The group mainly works with species intended for human consumption and is a world leader in sugar beet seeds, a leading European breeder of straw cereal and a major player in the European seed potato market. Florimond Desprez is an independent family-owned company founded in 1830 that operates in 65 countries, devotes 15% of its sales to research and employs 1200 persons. Groupe Florimond Desprez is headquartered in Cappelle-en-Pévèle, France.The GFD IT team provides services and support to all the companies in the group, including UBS, headquartered in Tienen, Belgium.ResponsibilitiesBusiness process analysis and improvementUnderstanding the vision and pain points of the business processes and transforming them into requirements to realize strategic goalsDeveloping process maps, workflows or other models to represent the current (AS-IS) and future (TO-BE) state of business processesIdentifying gaps, inefficiencies and opportunities for process improvement, optimization and automationRequirement gathering and analysisCollaborating with stakeholders to understand their processes, needs and challengesGathering, documenting and validating business requirements by setting up workshops and alignment sessionsAssuring that all requirements are clearly understood, documented and agreed upon by stakeholdersStakeholder managementManaging relationships with business stakeholders to understand their processes, pain points, goals and prioritiesActing as a liaison between business units, IT teams and project managersManaging expectations and aligning solutions over the different business units to facilitate the delivery of global solutionsTesting and validationAssisting in the creation of test plans, creating test scenarios and validating the functionality of the solutionSupporting end users during UAT (User Acceptance Testing) phases and providing training where necessarySupport and aftercareMonitoring the ticketing system and acting as a liaison between the business users and the engineers, documenting the functional scope of the issue and preparing/checking that the tickets are ready for developmentManaging proper communication with the users and assuring them in a polite and calm wayContinuous improvementProactively identifying inefficiencies in applications and reporting and implementing effective solutionsPerforming detailed assessment of existing applications and systems to identify bottlenecks and pain pointsLeveraging data and feedback from stakeholders to propose actionable changesEmployee onboardingIntegrating new team members into the departmentFacilitating initial training sessions on company systems, processes and proceduresActing as the primary point of contact for new hires during their onboarding periodYour profileYou have a Master's degree with at least 8-10 years of experience in analysis.You have proven interest or experience in a functional role, preferably in an international environment.You have proven experience as a business and functional analyst, software engineer, data analyst or a similar role in a similar environment.You have an excellent knowledge of multiple business processes, both in the domain of R&D and supply chain in an international context split over multiple business units and crops.You master the ability to translate business requirements in functional specifications for both applications and reporting/data analysis design. You’re able to translate business requirements into technical designs, defining the functional scope.You have a strong knowledge of requirements management tools like Azure DevOps, Jira, Confluence or similar.You have experience with process mapping tools like MAVIM (BPMN tools) and Microsoft Visio.You’re familiar with an agile way of working (e.g. Azure DevOps, Jira) and have experience in working with structured project delivery frameworks.You have excellent communication and interpersonal skills, with the ability to explain technical concepts clearly and concisely to non-technical users (in Dutch, English and French).You have excellent problem-solving and troubleshooting skills, with the ability to analyze complex issues and implement effective solutions.You have a proven interest in collaborating across multiple domains and working cohesively with stakeholders across product, engineering, data science and applications.