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Business Development Manager Chains / Retail Benelux
Location: Lebbeke Wieze, BE, 9280
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the worlds leading manufacturer of high quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business to business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We believe in doing well by doing good and reinvesting in the communities we operate. We have a long standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate employees working in more than 40 countries worldwide.
About the Role
As the CEO of your customer portfolio, you will be the key contact for the Foodservice chain business in Benelux, managing the overall relationship and growth of your business in both volume and margin. The main market segments include bakery chains, quick service restaurant chains, food service on the go, food service by petrol, hotel chains, and catering on board.
To achieve your targets, you will need to understand your customers needs comprehensively. You will bring relevance and value through a consultative approach, referring sales leads, customer feedback, and competitor activity to appropriate contacts within the organization to respond to changing market conditions.
You will build bridges between various departments of a multinational organization (R&D, academy, pricing, customer care, sales support, trade marketing, finance) and between different sales channels (FM, RA & D&A). You will establish annual business plans and prioritize your activities to ensure targets are met.
In the Key Account approach, you are a true hunter. Driving innovation and extending the chain of Benelux business with our customers is key to generating continuous, long term value. Focus, persistence, and creativity are essential for your growth.
Key Responsibilities Include
1. Achieve business targets for the accounts in scope and under your direct responsibility.
2. Develop and maintain business relationships with customers and account plans in conjunction with the sales manager and other departments.
3. Motivate and inspire internal stakeholders for common goals.
4. Develop a triangle approach between Barry Callebaut, industrial/regional customers or distributors, and the chain to sell concepts based on customer needs.
5. Perform sales activities to achieve sales budget and targets within sales territory.
6. Propose sales improvements and new approaches to customers.
7. Communicate frequently with the sales team, sales manager, and other departments regarding targets, customers, competition, and market information.
8. Secure forecast a