IT Support Specialist
Contract Type: Permanent
Location: Brussels, Belgium (Hybrid - 2 days a week on-site)
Languages Required: English, French, Dutch
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Position Overview:
We are seeking a dedicated IT Support Specialist to join our team in Brussels. In this role, you will act as the primary point of contact for all IT-related matters, ensuring efficient and secure operations across various departments. This position offers a hybrid work arrangement, allowing for a flexible balance between remote work and on-site presence.
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Key Responsibilities:
* IT Support: Manage incoming support tickets and resolve queries from internal and external staff promptly.
* Equipment Maintenance: Configure and maintain IT equipment such as laptops, printers, and multimedia devices.
* User Assistance: Help users optimise their IT environments by identifying and implementing effective solutions.
* Server & Network Management: Oversee Windows servers, Active Directory, and network infrastructure, with a focus on Microsoft 365 solutions.
* Security Management: Ensure the functionality and security of data and network components.
* Documentation: Create clear and concise documentation for end-users to facilitate their IT usage.
* Supplier Coordination: Liaise with external suppliers and partners to ensure the delivery of IT services and solutions.
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Your Profile:
* Experience & Skills:
o 3-6 years of experience in IT support or related fields.
o Strong interest in IT infrastructure and emerging technology trends.
o Proficient in Microsoft 365, Windows servers, and network security.
* Languages:
o Active knowledge of Dutch and French (spoken and written).
o Proficiency in English is an asset.
* Personal Attributes:
o Highly organised and solution-oriented, with a proactive approach to problem-solving.
o Ability to manage stress and prioritise tasks independently.
o Strong team player with a commitment to providing excellent IT support.
* Special Requirements:
o Bachelor's degree or equivalent diploma qualifying for a B-level position.
o A clean police record issued within the last three months.
o Willingness to sign a non-disclosure agreement.
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What We Offer:
* Impactful Work: Engage in significant ICT projects with opportunities for collaboration.
* Flexible Environment: Enjoy a hybrid working model that supports work-life balance.
* Accessible Office: Work from an easily reachable office in Brussels, with excellent public transport links.
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If you are passionate about IT and eager to contribute to a dynamic team, we invite you to apply!
Apply today to join us!