Are you feeling passionate about delivering excellent service through people, enabled by systems and technology? Do you get motivated by working with multi-cultural stakeholders with global orientation?
In Maersk we are on a journey to become The Global Integrator of Container Logistics. We believe in the greater mission of logistics, beyond transporting goods from A to B. We are improving life for all by connecting the world and simplifying our customers' supply chain. You will join this ground-breaking journey by strengthening the focus to become a truly customer-centric company, serving our customers' individual needs through our people, enabled by technology.
We are looking for an experienced Continuous Improvement Automation Business Partner in the Continuous Improvement team to focus on creating efficiencies through the automation of key system checks and updates within our customer experience operations. You will play a crucial part in streamlining processes and ensuring a seamless experience for our valued clients. You support the Continuous Improvement team on automating reports but even more the various Customer Experience teams supporting both Ocean and Supply Chain Management business. You will be a part of a highly diverse, multicultural, competitive, and engaged team with varied level of skills and experience.
We Offer
1. International experience working for the world´s leader, in a dynamic, global industry.
2. Work with colleagues and clients across the world.
3. Excellent training development opportunities and global career prospects.
4. Enhance your communication, problem solving and relation building skills.
5. Competitive salary and excellent bonus package.
Key Responsibilities
6. Collaborate with the customer experience team to identify opportunities for automation in system checks and updates.
7. Design, develop, and implement automation solutions to optimize processes and reduce manual intervention.
8. Create scripts, workflows, and tools to automate routine tasks, data analysis, and reporting.
9. Work closely with cross-functional teams to integrate automation solutions into existing systems and workflows.
10. Provide training and support to team members on utilizing automated tools effectively.
11. Able to keep a balance between existing systems
12. Stay up-to-date with industry trends and best practices in automation technologies.
Who we are looking for someone with:
13. Continuous improvement mindset & Project Management skills.
14. Strong proficiency in scripting languages such as Python, Por similar.
15. Knowledge of transport and logistics.
16. Knowledge of database systems and SQL for data manipulation and extraction.
17. Hands-on experience with automation tools and platforms (MS Power Apps power automate, Flow, AI).
18. Familiarity with APIs, JSON, macros and web services.
19. Excellent problem-solving skills and attention to detail.
20. Ability to work independently and collaboratively in a fast-paced environment.
21. Effective communication skills with the ability to convey technical concepts to non-technical stakeholders.
22. Understanding E2E Business Landscape and Operational Excellence / Lean experience is beneficial.
23. Bachelor's degree in Computer Science, Engineering, Information Systems, or related field.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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