About Metagenics: At Metagenics’ we are dedicated to providing effective nutritional products and solutions for healthcare professionals, to help people live happier, healthier lives. Our global values of Authenticity, Diversity & Inclusion, Respect, Health & Happiness and Respect, as well as our focus on customers and employees; good nutrition and quality systems have shaped every part of our culture and the Metagenics way of life.
About the Role: Are you an analytical, strategic thinker with a passion for driving e-commerce innovation and creating exceptional online shopping experiences? We are looking for an E-commerce Manager Belux to join our dynamic team. In this role, you'll have the opportunity to develop and implement cutting-edge marketing strategies, working closely with key partners and a dedicated team of professionals.
What you’ll do: As the E-commerce Manager Belux, you will be responsible for developing and executing marketing strategies for e-tailers and para pharmacies. You will enhance the end-to-end online shopper experience, ensure brand consistency, and maximize customer acquisition and retention.
Responsibilities:
E-commerce Strategy and Planning
* Develop and implement an online e-tailer strategy.
* Develop strong relationships with key contacts at partners to optimize performance and ensure the fulfillment of partnership agreements.
* Identify new online opportunities for revenue growth, customer acquisition, and market expansion in the online/para space.
E-tailer & Para Pharmacy Management
* Builds and maintains relationships with e-tailer & para pharmacy marketing account partners.
* Ensure brand consistency and messaging alignment across all (partner) platforms.
* Oversee the creation and optimization of product listings, ensuring accurate and compelling product descriptions, visual assets (ACES), and other relevant content to drive conversions, while ensuring compliance with platform-specific requirements.
* Monitor and manage customer reviews and ratings to maintain a positive brand image and address any issues promptly.
Customer Experience Optimization
* Enhances the end-to-end customer journey across multiple (sales) channels, focusing on seamless navigation and shopping experiences.
* Collects and addresses customer feedback and ensures excellent service on both the company website and third-party platforms.
Price Monitoring, Competitive Analysis & Promotional Campaigns
* Continuously monitor pricing (both from e-tailer as competition perspective) and market trends to ensure the Metagenics pricing strategy remains competitive.
* Provide regular reports on price comparisons and propose adjustments as needed.
* Develop and implement tailored brand initiatives to increase brand awareness, sales volume & revenue through third-party e-tailers and parapharmacies, including pricing optimization, promotional campaigns, and product placement strategies.
Performance Analysis and Reporting:
* Track and analyze key performance metrics for third-party e-commerce & Parapharmacies players, providing regular reports and insights to stakeholders.
* Identify areas for improvement and implement optimization strategies to enhance performance and drive continuous growth.
Budget Management
* Manage budgets effectively to achieve desired outcomes while maintaining cost efficiency.
* Monitor overall spending and allocate resources based on performance data and campaign objectives.
What you’ll need:
* Analytical Skills: Ability to analyze e-commerce and e-tailer performance metrics to drive sales and optimize campaigns.
* Technical Proficiency: Knowledge of e-commerce platforms and analytics tools.
* Relationship Management: Strong skills in managing e-tailer relationships to enhance brand visibility and sales opportunities.
* Strategic Thinking: Ability to develop and execute multichannel strategies that align with business goals.
* Adaptability: Agile in adapting to rapid changes and a competitive landscape.
* Language Skills: Proficiency in Dutch, French, and English.
Join us for a challenging role within a rapidly growing, financially stable company.
We offer:
* Independence and the ability to take initiative
* Opportunities for professional growth
* A competitive salary with a comprehensive benefits package
If you're excited to take on a role where your strategic thinking and analytical skills will shape the future of online retail, we'd love to hear from you! Apply today and become part of our dynamic team.