Team Leader - Customer Service, Planning & Administration
Eindhout, Antwerpen, Belgium | Kontraktlogistik | Vollzeit | BE2147279
We are offering a challenging Team Leader Customer Service, Planning & Admin function at our Contract Logistic Site in Eindhout, Belgium. Are you the passionate professional which we are looking for?
Your Role
As Team Leader you will be responsible for delivering an excellent organization of the inbound and outbound flows for different customers of which the logistic processes are based in our site in Eindhout. Your new role is based in a multi-user warehouse located in Eindhout. In this warehouse environment we mainly handle fast moving consumer goods, food, high tech and medical devices. You will lead a team of 7-10 white collar employees and you will be reporting to the Customer Service and Administration Manager.
Your Responsibilities
* Supervision, coordination, and final responsibility for the day-to-day planning processes, including problem solving on planning issues, internal and external KPI management, correct invoicing, and general administration. Daily contact with customers will be part of the job.
* Handling of transport and warehouse claims in a way that supports the maintenance and further development of our customer relationships.
* Assuring the continuous improvement of all processes within your responsibility. You will strive for a minimum of manual handling and a maximum of automatic in- and output to increase efficiency and accuracy according to the lean principles such as value stream mapping, waste reduction and standard work.
* Brickwall the execution and follow-up of our quality, health, safety and security policy (QSHE).
* Building and maintaining your team and stimulating development of the individual employees in your team.
* Building and maintaining a strong relationship with the warehouse leadership linked to customer of your department, to make sure to correct actions are prioritized together.
Your Skills and Experiences
* You have a bachelor/master’s degree in international forwarding and logistics or equal level by experience. Knowledge of several transport modalities as an asset (air, sea, road).
* You have 3 years of experience in a planning function in a variety of planning activities (inbound, outbound, resource planning, production planning, stock management,... ).
* You are a born communicator, towards customers, external partners and suppliers.
* You discovered a strong leadership within yourself. You can motivate and develop a team to achieve the team goals. Actual experience in leading people is an asset.
* You have an analytical mindset and are not afraid of diving into a set of data out of which you need to draw information.
* Your IT and IS skills : advanced MS Excel, experience with WMS and TMS is an asset.
* Your language skills : professional level of English and Dutch, speaking and writing, other languages are an asset.
* You like a healthy level of stress in your function and you are willing to work flexible hours.
Good Reasons to Join
We offer a challenging position within a strong international environment with a competitive salary and opportunities for further development within the Kuehne + Nagel Group. You will be in charge of a Planning Team. Please contact us for more information.