At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive. At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We're committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we're guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are. Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights. *ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025. Managing all processes from 'reservation to invoicing' as well as maintenance and repairs to ensure the mobility of our clients. This by being the first contact from our customers by phone and mail. Looking for solutions for the customer/driver that guarantees mobility. Administratively follow up and handle cases and inform the client about the progress of each rental contract. Staying in contact with other departments, other rental companies, transport companies, garages, and repair shops in order to find out or retrieve any necessary information needed for a correct and qualitative follow-up of our rental agreement. Closing, following up and renewing rental contracts. Handling complaints and cases Follow-up and management of our rental fleet Ensuring that the data in the files are correct The rental advisor manages the rental fleet and all logistical processes. Works (regularly) at the front desk where all 'dispatching & logistics processes' are monitored. Ensures a professional service and quality delivery in case a vehicle is picked up or returned. Participates in internal transport planning of our drivers. Ensures the follow up of various logistics processes and is in contact with our logistics suppliers. Checks the condition of the rental car together with the driver when he returns the car after a rental. Links the most ideal car to a rental contract. Contacts customers/drivers to agree on ch... Logistics, Billing, Transport Company, Information Needs, Administration, Well Maintenance, Service quality, Delivery, Mobility, Management, Front desk, Onchange, Service Excellence, French language, Logistics processes, Contracts, Damage assessment, Car rental, Dutch Language, Customer Oriented, Client Rapport, Rental, Management, Transport planning, Checks, Repairing, Problem Management, Fleet management, Dispatching Originele vacature is te vinden op StepStone.be – Maak nu een Jobagent aan op StepStone en vind je droombaan! https://bit.ly/2jPYsZC Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!
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