Job IntroductionSerco is the preferred partner for European Institutions and International Organizations, offering ICT services and Contact Centre management across Europe. Our expertise extends from Information System support to consultancy under the government framework, supporting key entities such as the European Commission and Executive Agencies. As a leader in Service Integration and Management, we ensure seamless delivery of services across various platforms, embodying our commitment to excellence in every aspect of our work.We are hiring a IT Expert for European Commission in Brussels and various locations around Europe.Main Responsibilities- Good knowledge of the EC policymaking process; - Ability to participatein technical meetings and good communication skills; - Teamwork skills, including ability to work in a friendly, organised, and well-structured manner also under pressure; - Strong interpersonal skills and ability to understand what each stakeholder wants and needs; - Very good communication skills with technical and non-technical audiences; - Ability to work autonomously, managing his/her own workload independently, providing status- updates, liaising with others, and escalating issues as appropriate; - Analysis and problem-solving skills; - Capability to write clear and structured documents, presentations; - Ability to apply high quality standards.Successful CandidateLEVEL OF EDUCATIONMaster’s degree or 5 years of higher educationKNOWLEDGE AND SKILLS- Deep knowledge and expertise working with open source software, of at least 15 years; - An actively maintainednetwork of relevant stakeholders in the European Commission, other EU institutions and in public services in the Member States; - Experience in setting up and working in an Open Source Programme Office in a large organisation, of at least 3 years; - Relevant professional communication experience; - Experience in procuring, setting up, and general user management of a software development repository (based on Gitlab or equivalent).About The CompanySerco is a leading provider of public services. Our customers are governments or others operating in the public sector. We gain scale, expertise and diversification by operating internationally across five sectors and four geographies: Defence, Space, Justice & Immigration, Transport, Health and Citizen Services, delivered in UK & Europe, North America, Asia Pacific and the Middle East. More information can be found at Serco | EuropeWhy should you join Serco ?- Chance to contribute to innovation in the public services sector- A company passionate about diversity and inclusion- Permanent employment with comprehensive Serco Benefits package.We are diverse and inclusive organisationAt Serco, we see people first and foremost for their performance and potential and we are committed to supporting the needs of all our colleagues. It’s a mix of people from different backgrounds, experiences and opinion that keeps our culture strong and vibrant.We believe in equity so we strongly encourage applications from a diverse range of candidates. Disabled applicants who meet the minimum criteria for the job are encouraged to apply and demonstrate their abilities in an interview. We also welcome a conversation about any adjustments that would make the interview process more accessible for you. Wherever possible we are open to discussions around flexible working and we operate a hybrid work structure in many of our business areas.In the UK we are proud to be a Disability Confident Leader in the government’s scheme and hold the Gold Inclusive Employer Standard; in Belgium we are partner of Diversicom and member of Charter der Vielfalt in Germany.If you have any questions please do not hesitate to reach out to The Serco Europe Recruitment TeamImportantAny offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.Please contact the recruitment team if neededData Protection:For more information on how the personal data is processed, please see the link Data Protection policy here.Package Description- Competitive Salary- Corporate Benefits Package- Chance to make a positive difference in a company passionate about diversity and inclusion.Further information available from the Serco Europe Recruitment Team