Get AI-powered advice on this job and more exclusive features.
Duration: 10 months
Languages: Dutch, French and English
Job Description:
As a Support/Infra Engineer, you are the crucial link between our service desk and the technical teams. With your expertise and service-oriented approach, you ensure excellent service, while guaranteeing the continuity and security of our IT environment. Within our enthusiastic team, you will actively participate in new proposals to optimize our operations with technologically challenging solutions. This function is carried out on-site at our site in Dessel, with the possibility of occasional teleworking.
This role is threefold:
* Service: You offer second-line support for complex IT issues and problems that cannot be solved by first-line support.
* Day-to-day management: You monitor and maintain networks, servers and platforms to ensure a stable and secure IT environment.
* Optimization: You actively participate in improvements and configurations with clear deliverables to continuously improve the IT environment.
* You function well within a team, but can also work independently and accurately.
* You work in a structured way, take initiative and show flexibility.
* You have good communication skills and always keep the needs of the internal customer central.
* Your way of working fits seamlessly with our core values: safety, responsibility, reliability and cooperation.
YOUR RESPONSIBILITIES:
Technical Skills
Can analyze and solve complex IT issues that cannot be handled by the 1st line.
* Solid knowledge of networks (WAN, LAN, VPN, 802.1X, firewall) and systems (Windows, Linux, Active Directory, M365, virtualization, storage)
* Experience with workstations, servers, peripherals, and software installations/upgrades.
* Knowledge of cybersecurity best practices such as patch management and endpoint security (Security awareness).
* Experience with PowerShell to automate repetitive tasks.
Skills
* Cyber Security
* Firewall
* Networks
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Information Technology
Industries
IT Services and IT Consulting
#J-18808-Ljbffr