Division: Group Technology Services (GTS)
Please note that this is a permanent position and we do not offer freelance/contract arrangement for the role.
About the team:
The Group Technology Services (GTS) plans, builds and runs the global infrastructure of Euroclear, and is additionally responsible for the IT service management to the operating entities of the various Group markets. GTS operates its IT systems and IT services in such a way that, at an appropriate and benchmarked cost level, it can deliver the agreed levels of service to support the requirements of the business processes, for both normal operations and during disaster recovery.
The Virtual Infrastructure Services team is committed to bring the best computing experience to our Euroclear internal clients (platforms, office and business applications) via innovative virtualized services through its Converged and Hyper-Converged infrastructures.
About the role:
We are looking for a new member for our “Virtual Infrastructure Services ” team who wants to share their passion for IT technology and automation with the team.
This position is centred on the management, support and evolution of the Cohesity Backup, Dell ECS Archive Solutions, Converged (Vxblock) / Hyper-Converged (Nutanix) infrastructure and different hypervisor technologies (VMware, Akropolis, Azure) in a 24/7 production environment.
One of the primary goals will be to design and build automation solutions for the virtual infrastructure services offered by the team in order to reduce manual efforts and increase team efficiency.
Your responsibilities:
1. Support the team to deliver a consistent technology strategy and life-cycle management plan for our infrastructures, in particular the Cohesity backup & Dell EMC S3 infrastructure;
2. Develop solutions based on analysis of business and technical requirements;
3. Develop architecture and design of projects.
4. Develop effective relationships relationship with other key IT experts;
5. Work in coordination with the Product Owner, Solution Architects and with other teams/tribes.
6. Participate in the Day-to-Day service support (incident, alerts, changes, …);
7. Provide on-call support during out-of-business hours (24/7 watch duty);
8. Take part in the disaster recovery management for the virtual infrastructure (RDR, SWAP, LDR, …);
9. Offer consulting services to “OS” teams (Windows, Linux, Office, Tandem, Mainframe), projects and other customers
10. Support the private cloud strategy in the organization.
Requirements:
11. Minimum of 5 years of experience in service engineering or service operations
12. Expert knowledge of backup platforms, with at least 2y experience with Cohesity in larger IT Environments
13. Expert knowledge of archiving platforms, with at least 2y experience with Dell EMC S3 in larger IT Environments
14. Good experience with management of VMware virtualization environments
15. Experience with Nutanix hyper-converged infrastructures is a plus
16. Experience with converged infrastructures (Vxblock) is a plus
17. You are passionate about automation and DevOps
18. Knowledge and experience in Ansible & Tower and PowerShell
19. Experience with storage infrastructure management is a plus
20. You are fluent in English, knowledge in French or Dutch is a plus
21. Working experience in an agile context
22. Drive and energy, entrepreneurial demeanour, hands-on mentality
23. Open to work in a fast moving technical and human environment
24. Able to quickly diagnose system problems and implement solutions to restore functionality
25. Continuing to perform efficiently during difficult situations with high pressure;
26. Be analytical
27. Good collaborator with others as part of larger team;
28. Open to change and evolution;
29. Be able to work with strict deadlines and handle complex situations.
The position might require an On-call/ Watch duty role.
It means that when you are planned to be On-call/Watch Duty, you are available and reachable to work outside standard working hours to perform interventions when needed.
These can be performed on site or remotely from home. All the required equipment will be provided.
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