Founded in 1927, the Volvo Group is a leading provider of sustainable transport and infrastructure solutions. Our mission is to drive prosperity and shape the future through our products and services.
About Us
We offer a wide range of products, including trucks, buses, construction equipment, and power solutions for marine and industrial applications. Our goal is to provide our customers with the best possible uptime and productivity.
Job Description
We are seeking a Customer Support Manager to join our team at Volvo Action Service (VAS). As a Customer Support Manager, you will be responsible for delivering great customer service and ensuring that our customers' vehicles are back on the road as quickly and smoothly as possible.
Key Responsibilities
* Create an environment of openness and trust among team members
* Manage work schedules to ensure team members are available during critical times
* Closely cooperate with markets to secure the best customer experience
About You
* You are a natural people manager with good communication and coaching skills
* You thrive on curiosity and enjoy multitasking
* You are results-driven and have experience as a customer support manager
* You are fluent in Swedish (asset)
What We Offer
* A solid package of compensation and benefits
* The opportunity to work in a global and dynamic organization with highly skilled colleagues