Deadline Date: 20 February 2025
Requirement Title: Delivery of Training by Design Services
Location of Performance: OFFSITE
Cost Not to Exceed: 87,300
Required Start Date: 7 April 2025
Required Security Clearance: NATO SECRET
Introduction:
Training is one of the key elements of new NATO capabilities, as articulated in the ‘Doctrine Organisation Training Material Leadership Personnel Facilities and Interoperability’ (DOTMLPFI) approach used by NATO to help ensure that all aspects of capability development are covered. In order for any capability and newly acquired product to be effective, Training needs to be considered in an early stage in the capability development process. This includes (but is not limited to) the following phases: analysis of the target audiences and their specific training needs, costing and planning of the design and development of training materials, planning and management of course delivery as well as maintenance and availability of those courses.
At present, the Training dimension in new NATO capabilities is often not taken into account early enough, or thoroughly enough in order to ensure the right NATO staff is trained at the right moment and to the right level. An important cause of this problem is that the process of capability development in NATO, the Common Funded Capability Delivery Governance Model (CFCDGM) is not aligned with the overarching framework in which NATO Education & Training is developed and deployed (the Global Programming process).
In 2024, the NCI Academy aims to mitigate this problem by conducting a Work Package around ‘Training by Design’. The aim of the Work Package is to align the two models and to create practical guidance for NATO staff concerned with respectively CFCDGM and Global Programming to work together, in order to ensure the Training Dimension is properly considered and anchored in all new NATO capabilities.
Objective:
The main objectives of this statement of work can be summarized as follows: ∙ Create a toolkit - consisting of tangible tools and processes - that can support ACT JFD in implementing the ‘T’ dimension (training) into all new NATO capabilities. The toolkit should support ACT JFD in aligning the Common Funded Capability Delivery Governance Model (CFCDGM) with the NATO Global Programming process framework.
* Building on an existing Course Control Document, developing a detailed course design (Course Control Document III), to support the ‘Training’ Line of Development within the CFCDGM.
Scope of Work:
Develop a comprehensive process map to align CFCD Governance Model (CFCDGM) with the NATO Global Programming Framework (GP), with the following characteristics: a. Clearly identify the interactions and triggering events between the Governance Model, CAPDEV Processes/Outputs, and the NATO Global Programming Framework, with a focus on Training.
* Deliver a visually intuitive overview of the entire process, complemented by user-friendly subsets tailored to specific CAPDEV user personas, including:
* Operational Requirements Authority (ORA)
* Requirements (ACO)
* Capability Requirements (ACT)
* Capability Management Framework Coordinator
* CAPDEV / Programme Management Office
* Implementing Authority / Entity / Department Head
Design and deliver targeted performance support tools and job aids to assist in the development of Capability Packages (CPPs), ensuring thorough integration of the training dimension throughout the process:
* Tools should directly support users in navigating the CPP development lifecycle.
* Address specific needs for integrating training-related requirements into CPPs effectively and efficiently.
Conduct a comprehensive review and finalize the existing course design for a NATO learning solution tailored to the CFCD Practitioner role.
* Ensure the course design aligns with CFCD role requirements and NATO standards.
* Incorporate feedback from stakeholders to refine learning objectives, content, and delivery methods.
* Provide a finalized course package ready for implementation.
Coordination and Reporting:
The Contractor shall deliver services at both contractor’s premises or if project requires at a NATO site.
At any NATO sites, the highest level of classification that contractor may need to access is NATO SECRET (NS). As a result of this contractor must hold a valid NATO SECRET Security Clearance. The contractor shall report to the JISRC/GeoMetOc/Core GIS Senior Service Delivery Manager. The contractor shall coordinate the activities with the NCI Academy PM supervisor or their designated representative.
The contractor shall participate in status update meetings, sprint planning, and other meetings, physically in the office, or in person via electronic means using Conference Call capabilities, according to line manager’s instructions.
For each sprint to be considered as complete and payable, the contractor must report the outcome of his/her work during the sprint, first verbally during the retrospective meeting and then in written within three (3) days after the sprint’s end date. The format of this report will be aligned the line manager mentioning briefly the work held and the development achievements during the sprint.
Qualification:
The consultancy/contract support for this work requires following qualifications:
Essential Qualifications and Experience:
* Bachelor of Education/MSc degree in Human / Organizational Performance, OR; ∙ Bachelor of Science (BSc) degree in Electronics Engineering, Computer Science/ Software Engineering/ Mathematics/ Electronics or related discipline at a nationally recognized/certified University, with 5 years post related experience, OR:
* A lower academic qualification combined with the demonstration of particular abilities or experience of relevance to this work, with a minimum of 8 years relevant experience. ∙ Strong existing network in NATO ACT JFD and NATO ACT CAP DEV
* Demonstrable expert level in NATO Global Programming
* Demonstrable expert level and teaching experience in the NATO systems approach to training (as described in Bi-SC E& IT Directive 75-7, Addendum C)
* Demonstrable experience with conducting Training Needs Analysis and course development for NATO audiences, based on the Bi-SC E&IT directive 75-7.
* Substantial related experience within Quality Management / Instructional Systems Design / Change Management within the NATO Education & Individual Training domain ∙ Proven ability and results in developing and producing Course Control Documentation for NATO
* Experience with the NATO Common Funded Capability Development Governance Model (CFCDGM)
* Effective and excellent professional English language spoken and writing skills ∙ Experience in Microsoft Office
* Knowledge of NATO Education and Training Directives
* Ability to work in an International environment comprising both military and civilian elements ∙ Experience with the development of training materials
* Knowledge and experience with working with the NCI Academy
* Level 3 English language skills according to NATO STANAG 6001: Listening (3); Speaking (2); Reading (3); and Writing (2) or according to Common European Framework of Reference for Language level B2-C1/Upper Intermediate-Advanced level)