Deadline Date: Thursday 20 February 2025
Requirement: Configuration Manager and BMC Developer (CMDB)
Location: Braine L'Alleud, BELGIUM
Full-Time On-Site: Yes
Time On-Site: 100%
Not to Exceed Rate: 107 EUR
Total Scope of the request (hours): 418
Required Start Date: 7 April 2025
Required Security Clearance: NATO SECRET
Duties and Role:
In coordination with the NISC Configuration Management Tech Lead, the BMC Developer will perform duties such as the following:
* Implement CMDB technologies based on agreed technical requirements and in coherence with the system design and architecture;
* Work with the relevant parties to ensure the CMDB systems are configured and aligned to the agreed NISC and NCIA processes;
* Performs operational activities as defined by Configuration Management policies and procedures
* Work to fulfill Configuration Management Service Requests as assigned
* Engages with strategic projects to ensure Configuration Management can deliver required functionality within project timeframes
* Provide support to the Technical Lead in ensuring technical coherence across multiple development streams;
* Develop Build and Configuration documentation of the CMDB system(s) and provide support in the development of Testing and Training documentation;
* Provide support in the testing phases of the CMDB system(s), including but not limited to Factory Acceptance and User Acceptance Testing events;
* Provide support in both the preparation and during the Transition to Operations of new ITSM system(s) post Go-Live, including handover activities to the Operations Team.
* Design and Build the reports and dashboards as per NISC requirements
* Perform Data management Tasks as per indication of the Tech Lead and designs implemented
* Works to fulfill Configuration Management Service Requests as assigned
* Performs operational activities as defined by Configuration Management policies and procedures
Requirements:
Skill, Knowledge & Experience:
* The candidate must have a currently active NATO SECRET security clearance
* A university degree in Computer Engineering or related discipline; alternatively, 5 years of equivalent industry experience;
* A minimum of 3 years recent experience in BMC Remedy ITSM Suite development (version 9.1 and higher). BMC Certified Professional qualification is highly beneficial but not required;
* Extensive Experience in BMC Discovery (version 11.x and higher).
* ITIL 2011 Foundation certificate beneficial;
* Experience in BMC TrueSight Operations Management (version 10.x and higher) beneficial.
* Extensive experience installing BMC Remedy Suite
* Extensive experience configuring and customising the BMC Remedy suite to align to an organisation's business processes based
* Strong experience gathering, preparing, and loading foundation data into Remedy ITSM;
* Experience configuring Approval Center and approval chains;
* Extensive Knowledge and experience installing and configuring Remedy Atrium CMDB;
* Knowledge and experience integrating various data sources (such as MS SCCM) with Remedy Atrium CMDB;
* Experience in deploying and configuring/customising Remedy with Smart IT;
* Experience in deploying and configuring/customising Digital
* Extensive experience in CMDB Automation within the multiple technologies
* Experience in Implementing and Configuring DCIM Patchmanager tool
* Extensive Experience in MS PowerBI