HEADXPERT, a leading Executive Search Consultancy and part of Inizio is supporting an international company with a 100-year history and a diverse range of business areas. Our client works across healthcare and data analytics, providing solutions that support patient care and help healthcare professionals work more efficiently. To strengthen their team in Belgium, our client is looking for a
Support Engineer (gn)
Location: Flemish Region
Work setup: Hybrid (1-2 days in office, rest work from home).
to provide technical assistance, customer support, and expertise in healthcare solutions within an international and collaborative environment.
Your Tasks
* Provide comprehensive support for the ‘360 Encompass’ autocoding solution in Belgian hospitals and, DRGFinder’ clinical coding tool,
* Assist with the Benchmark Portal, an analytical tool used by most Belgian hospitals
* Act as contact for customers, understanding their needs and ensuring effective solution implementation.
Your Profile
* Master’s or Bachelor’s Degree in a relevant field
* Software Development Lifecycle processes
* Proven track record in customer support, technical troubleshooting, or healthcare IT implementation.
* Fluent in English, with professional knowledge of Dutch or French.
* Strong communication skills and the ability to manage customer relationships.
Nice to have
* Experience in healthcare IT solutions and medical workflows.
* Knowledge of ICD-10-CM classification and the Belgian healthcare market.
* Cloud expertise (AWS, Docker, Kubernetes)
* Automation pipelines and IaC practices.
* Version control experience (GitHub).
* German
What We Offer
* Competitive salary and benefits package.
* Opportunity to work in a dynamic and innovative environment.
* Career development and growth opportunities.
* A supportive and collaborative team culture.
How to Apply
If you are a professional with a background in healthcare IT, technical support, or system implementation, and you thrive in an international environment, this role could be a great fit for you. The company is known for its innovative products and global presence in over 90 countries. Please submit your CV via our LinkedIn job posting at:
Katja Maria Losert
Executive Search Consultant global | Headxpert
Inizio
katja.losert@inizo.com
We assure you that your application will be treated with the highest confidentiality.