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Job Title
Education
High School
Location
Staff
Category
Operations
Job Type
Permanent
Job Description
Responsibilities
Operations
1. Support operations with customer and/or internal escalations, when certain shipments/orders are demanding for this;
2. Drive solutions for these types of escalations;
3. Handle return orders;
4. Work on and limit structural process issues;
5. Be a first line contact for operational challenges, solutions internally and for the customer.
Finance & Procurement
1. Support with customer invoicing activity (additional costs) with dotted line to our financial controller;
2. Analyse tender/bid requirements and prepare guidance to the procurement/pricing;
3. Prepare and assist with tender solutions and routing guides in cooperation with the procurement/pricing;
4. Follow up on opportunities and tender outcomes and verify wins.
Stats & Improvement
1. Provide internal productivity statistics as required;
2. Prepare customer KPIs and analyse carrier statistics;
3. Prepare, verify/correct together with operations, analyse and provide volume statistics to Account Manager;
4. Collect data and analyze trade lanes relating to existing;
5. Support in the design and/or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.
Job Requirements
1. Bachelor''s degree in business or relevant field
2. A minimum experience of 5 years in an operational freight forwarding environment is required
3. Good user knowledge of IT applications such as MS Excel and PowerPoint
4. Good knowledge about internal systems such as Meridian and external customer systems such as SAP, OTM,
5. Good command of Dutch and English
6. Understanding of the procurement/pricing process
This is a great opportunity to advance your career! Come join our growing BDP team!
BDP International The Employer of Choice
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