Key Responsibilities
* Collaborate with Product Owners and support the translation of business needs into ICT implementations.
* Participate actively in project-based development of new features and services.
* Design, update, and maintain process flows, and monitor required changes.
* Ensure accurate and current documentation using tools such as Jira and Confluence.
* Align content and actions with related functions, including risk-related departments.
* Execute administrative tasks related to reminders and external collections.
* Write and complete functional and procedural documentation (procedures/task descriptions).
Required Qualifications & Skills
Languages:
* Dutch (required)
Soft Skills:
* Strong administrative capabilities
* Analytical and conceptual thinker
* Process and documentation-oriented
* Independent and proactive mindset
* Able to manage priorities and work autonomously
Core Competencies:
* Collaboration
* Conceptual thinking
* Critical thinking
* Decision making
* Eagerness to learn
* Independent working style
* Priority management
* Process-driven mindset