Our client is a multicultural and multilingual support platform.Every day, their team ensures that the customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.You will work in a small team in which you will be supported by a team lead and helpful colleagues.You will meet lots of new people with unique stories and backgrounds.And last but not least: you will grow and learn new things every day.Your main tasks will be:- Handling phone calls and emails: responding to the customer’s inquiries and intervening parties.- Gathering information and checking the data for accuracy and completeness.- Providing technical support and communicating with workshops.- Updating the customer and all other parties involved.- Monitoring and controlling agreements with all parties involved.- Follow-up of all contract-related issues within the established deadlines.ProfielFor this job, we are looking for someone who has the following knowledge, experience and skills:KNOWLEDGE AND EXPERIENCELanguage: German (proficient) & English (well)Computer skills: Microsoft Office applications (Word, Excel, Outlook, …)Technical knowledge (automotive, tyres, …) is a plusNo specific experience requiredSKILLSCommunicate effectively over the phoneProblem analysis and problem solvingCustomer- and results-orientedAccurate and high work standardMultitasker and stress resistantAanbodPermanent contract after a positive interim assignment (100 days)Salary depending on your experienceMeal vouchers 7€40hours working week, 12 days extra holidayYou can count on a challenging and fulfilling job with many learning and growth opportunities.You will work in a multicultural environment with a great atmosphere and nice colleagues.You will work 3 nights a week, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends. And of course, we offer a competitive salary in return for your hard work.Interested?Then apply via the blue button ‘SOLLICITEER’.Do you have any further questions? Then you may email hasselt.182@adecco.be or call 011 / 22 11 63 (press 2).How does an application via Adecco proceed?We will contact you within 48 hours of your application. After a positive (telephone) intake interview, we proceed with your application. We send this to the client, if you agree.If the client is convinced by your profile, an interview with the client will follow and a follow-up interview may take place.We will keep you informed about any feedback and news we receive.See you soon?