As the Billing Manager, you lead a team of 8 people and work closely with the Head of Billing. You coach and are the first point of contact for the people in the billing team. Together with the team, you ensure timely and correct invoicing of all services delivered by the company. You are responsible for the billing process for clinical trials and coordinate the process with other departments.
Your responsibilities:
* Lead and coordinate monthly invoicing, including review of accruals.
* Assist financial setup of clinical trials and ensure timely financial setup of clinical trials.
* Timely reporting: BI Dashboards, Revenue reporting, YTD reporting, KPI’s, volume rebates, ad hoc adjustments.
* Ensure the processes and training documentation is up to date.
* Assist Head of Billing in the implementation of new enhancements and system changes.
* Proven experience in process improvement.
* Support the team and serve as a role model for team members.
* Responsible for validation processes.
* Escalate billing issues.
* Work with other finance departments.
* Review Project Closures & present to Head of Billing for approval.
* Attend Project Review meetings and complete tasks.
* Produce KPI metrics for Project Management and other departments.
* Understand contracts, budgets, and implications.
* Update MSA/Contracting overview sheet.
* Work with Proposals & contracts team.
* Ensure correct communication with Project Managers and others to highlight and investigate anomalies during the billing cycles.
* Participate in Customer meetings.
You have strong administrative and analytical skills, a hands-on attitude, and will apply excellent communication and organizational skills in relation to the billing and revenue recognition process.
In order to be successful in this role, you'll need:
* Professional bachelor education or equivalent by experience.
* > 3 years’ experience in a customer-oriented administrative environment.
* Understanding of cash flow and revenue recognition.
* Ability to work towards tight deadlines.
* Excellent knowledge of Excel (macros is an advantage).
* Good organizational skills, with good time management and attention to detail.
* Excellent analytical and problem-solving skills.
* Fluent in English, both written and verbal.
* Enjoy collaborating within the team and with other stakeholders.
* Good management and people management skills.
* Openness and willingness to learn, to grow professionally and further develop your career.
* Confidence to deal with all internal/external customers at all levels.
Working at Cerba Research
Cerba Research is growing fast on a global scale. Working at Cerba Research first of all means that you contribute to improving global health. It also means growing your career in a dynamic, fast-paced environment, where you can develop new skills and work on diverse projects. There is plenty of room for initiatives; we encourage you to take ownership, cooperate, keep learning, and most of all, have fun!
If you have drive, are willing to learn, and want to make an impact, then please join!
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