Boston Scientific transforms lives through innovative medical solutions that improve the health of more than 30 million patients around the world each year.
We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.
Our culture powers our performance and we turn our shared vision into value with the contribution of our 48.000 colleagues around the world.
Inside Sales – Capital Equipment – Service Specialist - Netherlands & Belgium
Your outstanding commercial skills, negotiation ability and entrepreneurial spirit will make you a successful member of the Sales team. Your collaborative approach and relentlessly customer-focused mindset will help you build long-lasting relationships and could drive you towards a successful commercial career path. If you’re up to the challenge, consider joining our high performing teams around the globe.
Purpose Statement:
Core Objective is to deepen customer relationships and drive profitable service revenue growth on the BSC Capital product install base by identifying and contacting potential customers through remote channels and selling service contracts successfully.
Key Responsibilities:
* Take responsibility of a defined territory with an assigned pool of Boston Scientific customers, including existing and potential accounts. Deliver remote channel contacts with the focus on identifying business opportunities and to enhance sales results
* Proactively contacting the assigned customers on a regular basis, mainly by phone, to promote selected products and services to achieve monthly, quarterly and yearly sales targets, as agreed with the Manager
* Develop as professional tele sales rep by acquiring working knowledge and selling techniques fundamentals
* Use the sales process, available systems and tools to plan, prepare and drive engagement with the customers, get commitment to buy, negotiate and close successful deals
* Identify expiring service contracts and warranties to initiate the sales renewal process.
* Uncover and identify opportunities to target in order to increase the capture rate of the total capital equipment portfolio.
* Generate and create quotes for service contract renewals, ensuring accuracy and competitiveness.
* Ensure executed agreements are received, processed, and documented according to company policy.
* Provide weekly updates to management on sales progress, at-risk accounts, and sales forecasts.
* Record interactions, maintain accurate records of sales opportunities and contract records, and update the company's database of prospects (Salesforce.com).
* When appropriate and requested, collaborate remotely with field territory managers, to support the management of existing or potential customers
* Provide advice and support to assigned customers as well as new customers via remote communication tools, mainly phone and email. Occasionally also via web session or video communication
* Establish remote sustainable and business impactful relationship with any actor (e.g. Biomedical Engineer, Procurement manager etc) being part of the decision-making process of medical device procurements
* Manage and maintain contact and customer information in the CRM tool Salesforce.com by updating and capturing strategic information such as roles & responsibilities, number & type of procedures and customer preferences
* Manage customer complaints and provide the best support to solve problems following the processes and procedures of the company
* Upon request, participate to internal team projects, sales meetings, training programs and conventions
* Represent Boston Scientific values and integrity and respect BSC mission, strategy and structure. Understand and comply with policies, quality standards and processes
What are we looking for in you?
* A passion for innovation and a want to learn and develop
* Hunger to succeed and excel
* Growth mentality
* Patient empathy and focus
* Hybrid work mode (which means 3 days in our office and 2 days from home)
* Fluent in Dutch and English is a must and preferably in either German and/or French
What we can offer to you:
* Attractive benefits package
* Inspirational colleagues & culture
* Fast Growing and innovative environment
* A team-oriented company culture
* International opportunities
* Excellent training/development programmes
- #LI-Hybrid
We, Boston Scientific, are an equal employment opportunity employer. We do not and will not make any personnel decisions (like recruiting, hiring, job assignments, and promotions) based on a person’s age, colour, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Requisition ID: 596072
As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.
So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you!