Company Description Why are we here? Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies. Job Description In a nutshell As a Product Management Lead, you will be pivotal in leading the integration of business processes and product management strategies across our global operations, particularly focusing on the implementation and optimization of our Dynamics MS CRM solution. Where will you be based and what business will you support? Based in Brussels, Belgium; you will report to the MS CRM Program Director and work closely with the MS CRM Program Delivery Manager, who oversees the delivery team in India and the Solution Architect in charge of the technical roadmap of the CRM Program. How can you help us? As a Product Management Lead, you will: Lead Product Management & Business Integration by: Leading the strategic planning and execution of product management initiatives, ensuring alignment with business goals. Overseeing the integration of business processes across various departments, leveraging the Dynamics MS CRM solution. Developing and maintaining a comprehensive product roadmap that supports business objectives and drives continuous improvement. Collaborating with stakeholders to gather requirements and define product features that enhance customer experience and operational efficiency. Ensuring that all product developments and business integrations adhere to industry standards and best practices. Managing and mentoring the Business Analysts on the team, ensuring effective analysis and implementation of business requirements. Defining product vision, strategy, and roadmap based on market analysis and customer feedback. Gathering, prioritizing, and translating customer requirements into actionable product features. Collaborating with cross functional teams to ensure alignment with business goals and priorities. Monitoring and analysing product performance metrics to identify areas for improvement. Driving product development from concept to launch, ensuring timely delivery and quality. Managing the Business Analysts on the team, guiding them in gathering and analysing requirements and translating them into product features. Lead Business Analysis, by: Conducting thorough business analysis in areas of CRM, including customer data management, sales, ma