Context bpostgroup strives to create an inclusive environment with challenging projects and inspiring collaborations. With our employees at the heart of our organization, we dont believe in jobs; we believe in careers. We create an environment that encourages professional growth, offering stimulating projects, the latest technologies, and comprehensive training programs for all. In this context of continuous evolution and development, we are currently seeking a Sr Business Analyst ''Capacity Management'' Functieomschrijving Your mission In this role, you support the daily operational management and capacity optimization. You take a leading role within the control room to guide decisions, identify bottlenecks, and collaborate with various teams. Additionally, you perform in depth analyses on the usage of lockers and post points, focusing on how they contribute to profitability. You ensure clear, data driven insights that improve capacity usage and operational performance in the long term. Tasks and Responsibilities Operational management and control room involvement Active role in the control room to make real time adjustments for daily capacity challenges and manage incidents. Monitor and analyze real time data for lockers and post points, with recommendations for adjustments and improvements. Data analysis and profitability insights Conduct analyses to provide insight into the impact of asset usage (lockers and post points) on profitability and costs. Prepare reports summarizing financial and operational performance, presenting key KPIs for strategic decision making. Capacity forecasting and optimization Collaborate with the team to make data driven forecasts about capacity needs based on historical data, seasonal trends, and expected peak moments. Develop strategies for optimal use of lockers and post points, focusing on balancing customer satisfaction and cost control. Stakeholder management and multidisciplinary collaboration Serve as a bridge between the Capacity Management Team, operations, and commercial teams, aiming for alignment and improvement in capacity usage. Support multidisciplinary projects, providing clear insights into capacity challenges and their impact on the company''s profitability. Process improvement Identify operational improvements based on daily steering data and develop proposals that contribute to efficient capacity management. Propose innovative methods for capacity and cost optimization, both short term and long term. Presentation and visualization of results Develop visually impactful presentations and reports that present meaningful insights on capacity usage and profitability to stakeholders. Communicate analyses clearly, making complex operational and financial data understandable for various teams. Profiel Profile Bachelors degree in Business Administration, Logistics, Data Science, or a related field. Experience in a role as a Business Analyst ( experience between 5 and 10 years), preferably within logis