* Support the increase in laboratory capacity with a team of nearly 50 people, including analysts and specialists.
* Cross-Functional Coordination: Work with Team Leaders (TL) to manage deviations, investigations, and priorities. Ensure smooth communication with different teams, especially during urgent situations.
* Sample Management: Track samples using tools like LIMS, coordinate their reception, testing, and release, while ensuring compliance with client deadlines.
* Deviations and Investigations: Manage deviations, root cause analyses, investigations, and changes related to processes. Precision in managing these tasks is crucial.
* Documentation: Manage documentation related to validations, analyses, and regulatory authority requests.
* Follow-Up on Client Requests: Ensure the timely follow-up of urgent analytical requests, ensuring tests are performed within the specified deadlines.
* Interaction with Internal and External Clients: Handle various and sometimes complex requests from internal and external clients (in both English and French).
Your profile:
* A master’s degree or equivalent in a relevant field is appreciated, but experience and a proactive mindset are more important.
* Ideally, 5 years of experience in a quality control or laboratory environment (experience in chemistry, biochemistry, or a similar field is a plus).
* Experience in root cause analysis, managing investigations, and change control.
* Proficiency in LIMS and laboratory-specific process tools.
* Proven communication skills, both in French and English, internally with the team and with external clients.
Our offer:
Jefferson Wells offers you a permanent contract as consultant with an attractive salary package and will give you access to trainings in technical matters and soft skills. We will be your career partner for each step along the way. You’re interested in this job? We kindly invite you to apply or send me your CV.
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