Job Type: Contract/Freelance
Keywords: Service Now, LCM / License mngt, and Design and creation of feeding interfaces
You will work in the Service Now squad as Dev Engineer on Service Now. Support and guide the team through the different processes.
Data analysis: understanding of report creation, dashboard management.
Implementation of processes in Service Now.
Design and creation of feeding interfaces to integrate data to Service Now.
Setup API integration between Service Now and Fortis local resources.
Analysis and creation of automated exports from Service Now to feed Fortis internal customers' needs.
Analysis and configuration of Email interfaces (inbound/outbound) in Service Now.
Workflow design in Service Now.
Migration of existing tools to Service Now.
Service Now Certified (Admin Course)
Cloud knowledge (nice to have)
Monitoring and performance optimization: experience with Service Now instance health checks, performance monitoring and system upgrades.