Protiviti is seeking an experienced Functional Lead for Supply Chain to join our consultancy team and lead a critical Dynamics 365 (D365) implementation project for our international pharmaceutical client.
Based in Antwerp, the Functional Lead will be responsible for ensuring that D365 for Supply Chain is effectively configured, aligned with business requirements, and deployed to enhance operational efficiency, improve supply chain processes, and meet the strategic goals of the organization.
In this role, you will work closely with stakeholders to gather requirements, design solutions, configure the system, and oversee the deployment and adoption of the D365 solution within the supply chain function.
Key Responsibilities:
* Requirement Gathering:
o Collaborate with stakeholders to gather and analyze business requirements related to supply chain operations.
o Translate business needs into functional specifications to guide the design and implementation of the D365 solution.
* Solution Design:
o Map business needs to the capabilities of D365 for Supply Chain and design appropriate solutions that address key challenges and optimize supply chain operations.
o Customize D365 to ensure it aligns with best practices.
* System Configuration:
o Configure D365 applications for Supply Chain to meet the defined business requirements.
o Work closely with technical teams to implement configuration changes.
* Data Migration:
o Oversee the data migration process for supply chain, including sourcing, cleansing, mapping, transforming, and importing relevant data into D365.
o Ensure data accuracy, integrity, and consistency throughout the migration process.
* Integration:
o Manage the integration of D65 for Supply Chain with other line-of-business applications and external systems.
o Ensure seamless data flow and accurate reporting across integrated systems.
* Testing:
o Develop and execute a comprehensive test strategy for supply chain, including system and functional testing to validate the system's functionality.
o Coordinate the testing phases, track issues, and ensure all defects are resolved before go-live.
* User Acceptance Testing:
o Orchestrate and manage UAT for Supply Chain to ensure that the solution meets the business requirements and user expectations.
o Facilitate user feedback and make necessary adjustments.
* Training:
o Provide training to end-users and develop training material and documentation.
* Deployment:
o Plan and manage the deployment of the D365 Supply Chain solution into the production environment, ensuring minimal disruption to business operations.
o Coordinate with IT and other departments to ensure a smooth transition to go-live.
* Support:
o Offer post-implementation support for the Supply Chain function, providing troubleshooting assistance, issue resolution, and continuous improvements.
o Act as the primary contact for ongoing system issues and user queries post-deployment.
* Documentation:
o Create and maintain documentation for system configuration, supply chain processes, workflows, and training materials.
o Ensure that all documents are kept up to date and accessible for reference during and after the implementation phase.
* Change Management & Quality Assurance:
o Lead change management efforts and quality assurance.
Qualifications:
* Proven experience as a Functional Lead for Dynamics 365, with a strong understanding of supply chain processes (e.g., procurement, inventory, production, and distribution).
* Extensive experience in configuring and implementing D365 for Supply Chain.
* In-depth knowledge of supply chain operations, best practices, and optimization techniques.
* Strong experience in overseeing data migration, managing system integrations, and conducting system and user acceptance testing.
* Excellent communication skills in English (both written and spoken). Proficiency in Dutch is required for effective communication with local stakeholders.
* Strong problem-solving and analytical skills, with the ability to identify and resolve system issues proactively.
* Ability to collaborate effectively with cross-functional teams, including IT, business stakeholders, and external partners.
What We Offer:
* A dynamic and challenging role with the opportunity to lead the implementation of D365 for Supply Chain in a leading global pharmaceutical company.
* Opportunity to significantly impact the optimization of supply chain operations and improve business processes.
* Competitive compensation and a collaborative work environment with experienced professionals at Protiviti.
* Potential for assignment extension based on performance and project requirements.
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