Experience And Education
Essential Qualifications/Experience:
1. A Minimum requirement of a Bachelor's degree, at a nationally recognized/certified University in a related discipline, and 5 years post-related experience.
2. Or exceptionally, the lack of a degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is at least 10 years extensive and progressive expertise in duties related to the function of the post.
3. A formal project management qualification such as PRINCE 2 or PMI PMP.
4. Recent experience (at least five years) and knowledge in the successful project management for a large, preferably international, organization.
5. Knowledge and experience in state-of-the-art technologies, relevant to the work and familiarity with related international/commercial/industrial standards.
6. Proficiency in process design and implementation.
7. Proactive attitude in seeking and maintaining trust from stakeholders.
8. Expertise in project management methodologies, tools, and best practices.
9. Experience and certification in Agile Project Management (Agile PM, Scrum).
10. Experience and certification in Service Management (i.e. ITIL V3 or V4).
11. Experience in supplier management, negotiations, conflict resolution, and contract management.
12. Prior experience of working in an international environment comprising both military and civilian elements.
13. Knowledge and experience with NATO's business process for ICT projects.
14. Experience in large IT infrastructure (data centers, networking, security, end user devices) implementation projects.
15. Experience in communicating with senior management and large groups (briefings, written and oral presentations).
Duties/Role
1. Manage projects to ensure projects are delivered within agreed scope, time, cost, and quality tolerances.
2. Develop and maintain agreed project and resource plans and detailed stage plans in compliance with the NCIA's directives and project management best practices.
3. Identify, plan, request, and manage the deployment of resources to meet project milestones and initiate corrective actions when necessary.
4. Design and implement a new process for preparing price proposals for standard products.
5. Lead the design, development, and implementation of a new digital front-end for the customer catalogue.
6. Collaborate with Product Owners, Business Areas, and stakeholders to ensure usability, scalability, and alignment with NCIA's goals.
7. Analyse current service rates and propose standardized rates for applicable services.
8. Ensure compliance with financial and operational policies during the standardization process.
9. Develop and implement integrated service trees to streamline service offerings.
10. Coordinate with technical teams and Product Owners to ensure seamless integration.
11. Take responsibility for understanding customer/stakeholder requirements, collecting data, delivering analysis, and problem resolution.
12. Drive the change management process for updating and aligning product descriptions.
13. Engage Product Owners and Business Areas to ensure acceptance and adherence to updated descriptions.
14. Support reporting and communications with the Business Area and NCIA's senior leadership, in order to ensure projects are monitored and controlled across all management levels.
15. Manage internal and external stakeholder groups and build networks to gain support to deliver projects successfully.
16. Deputize for higher grade staff, if required.
17. Perform other duties as may be required.
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