Job Description Working in a fast paced, constantly evolving environment, you will be responsible for providing a high level of customer service and hands on support. This is a fantastic opportunity to join an ambitious company operating at the forefront of their industry and play a key role in ensuring the successful delivery of a premium IT support service. In addition, we are looking for a person with exceptional customer service skills, along with the ability to build effective working relationships with both team members and business users, and a flexible and committed approach to work. Job Responsibilities: Face to Face IT support of users; Hardware installation, movement and de installation; Diagnosing problems concerning personal hardware (PCs, laptops, printers, scanners etc.); System and application changes testing, scripts preparation in MS Windows 10 and MS Office 365 environment; Small project management related with new hardware or software installation; Software, patches and updates installation using MS SCCM; Job Requirements: 1 3 years of experience in a technical ICT environment. General End User technology knowledge. End User Workspace platforms (discovery, asset management, client management). End User Microsoft platforms (Active Directory, Office, SCCM). ITSM Tool Set (Ticket Management Software) preferred. Soft skills: Planning and organizing; Attention to details; Problem solving; Analysis; Flexibility; Customer sensitivity; Technical writing skills. Excellent Dutch and English Language, Written and Spoken. What''s next: It''s best to apply today, because job postings can be taken down and we wouldn''t want you to miss this opportunity. In case you need further information, just send us a message at recruitmentEMEA@stefanini.com and we''ll be happy to assist! What we offer: Competitive salary and benefits package, including Meal Vouchers, Ecocheques; Company car and fuel card; Hospitalization and group insurance; Extra vacation days; Opportunities to learn and develop: training programs; Personalized career path within the organization; Exposure to an international environment as part of a multicultural team spread across Europe. Diversity & Inclusion: Here at the Stefanini Group, we value plurality and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, and nationality. We understand and encourage the importance of being you! About us: We are a Brazilian company with over 35 years of experience in delivering IT services worldwide, ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries, through our 70 offices located throughout the world. We have managed to become the preferred partner of many small to midsize local and regional companies as well. Most of our clients come from industries such as financial services, manufacturing, telecommunications, chemical, services, technology, public sector, and utilities. Stefanini has ca